Claims Adjuster – Rideshare
 Eugene, OR

As a claims adjuster at America's #1 commercial auto insurer, you'll manage claims with companies supporting rideshare services, and customers using those services. You'll support customer needs while ensuring swift claim resolutions. You'll also use strong negotiation and customer service skills to interact with customers, insurance carriers and others. In-depth training along with ongoing coaching will be provided, allowing you to feel confident in performing your job and developing relationships with our customers.

Duties & responsibilities

  • Make coverage decisions that determine the extent of Progressive's liability
  • Gather details through interviews and investigations regarding those injured in an accident
  • Calculate benefit payments and approves payment of claims within a defined monetary limit
  • Mitigate and negotiate down or lost time for small business owners and operations
  • May settle unrepresented bodily injury claims, among other things

Must-have qualifications

  • Bachelor's degree or a combined total of 5 years of work experience and/or college education. Must have one year of injury claims handling or work in the insurance industry
  • Work or educational experience must include:
  • Making decisions
  • Solving problems
  • Planning, prioritizing and organizing
  • Effectively communicating verbally and in writing
  • Customer service


  • Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
  • Medical, dental and vision, including free preventive care
  • 401(k) with dollar-for-dollar company match up to 6%
  • Diverse, inclusive and welcoming culture with Employee Resource Groups
  • Career development and tuition assistance
  • Wellness programs to help you maintain a better quality of life

Equal Opportunity Employer