Import/Export Agent Talent Network (E) - GWY Open House

DHL Express Erlanger, KY
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Deliveries and Logistics Company and the 7th largest employer in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. In fact, Business Week just named DHL "one of the best companies to launch a career."

Start YOUR career with DHL today…

We have future career opportunities for our Import/Export Agents in our Customs Brokerage Department at our Erlanger, KY location. As an Import/Export Agent, you may contact customers regarding clearance matters to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. You may also compute duties, tariffs, price conversions, as well as calculating the weight and volume of merchandise exported/imported from foreign destinations. In addition you may also be asked to examine various documents including invoices, bills of lading, and shipping statements and may contact customs officials to obtain release of incoming freight and resolve delays.

Key Accountabilities:

Participates in planning and directing the flow of traffic to/from foreign destinations

Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules and regulations

Processes all requests for extensions, expiration, cancellation and all government entries

Communicates with origin and destination locations regarding shipment status and special handling and delivery processes

Applies for Import/Export Permits and Certificates of Eligibility

Maintains open line of communication with department of foreign affairs

May receive and distribute all incoming and outgoing mail and correspondence

Position Requirements:

High School Diploma or Equivalent (Associate degree preferred)

1-3 years of customer service experience

1 year experience in transportation or customs preferred.

Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications

Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice

Proficiency on a 10 key calculator

Please note a resume is required to apply for all DHL positions.

If you do not have one readily available, please visit

This program will work on both Windows and Mac operating systems.*cb