Facilities Services Supervisor

Erie Insurance Erie, PA
Position Summary

As a Facilities Services Supervisor, you will oversee all general cleaning and housekeeping services for the Home Office buildings' interiors.

* This position works from the Home Office.

* The hours for this position are second shift, 3:00 - 11:00pm.

Duties and Responsibilities

Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.

Directs scheduled tasks, such as scrubbing, waxing, moving, lifting and rearranging furniture.

Investigates and evaluates various equipment and products necessary for housekeeping operations, including analyzing cleaning costs and recommending best practices for the Home Office and field offices.

Prepares specifications for bidding contracted janitorial services.

Conducts and records daily inspections and provides weekly reports to the department manager.

Ensures that an appropriate inventory of maintenance equipment and supplies is maintained.

Notifies the department manager regarding minor repairs and additions to lighting, heating and ventilating equipment that are needed.

Develops and monitors appropriate safety measures.


Ability To Maintain Composure

Business Acumen

Decision Making

Developing And Maintaining Relationships

Interpersonal Communication

Job-Specific Knowledge

Leadership Skills

Planning And Organizing

Problem Analysis


Service Orientation

Switching Tasks

Time Management


High school diploma or equivalent required. Three to five years' previous supervisory experience in cleaning services for commercial office buildings, or equivalent, required. Incumbent may be required to work flexible hours for all shifts.

All Employees with a telecommuting arrangement in which they consistently work remotely during part, or all, of their work schedule must have in their regular remote work location, access to business class internet service providing 3 megabytes (3 MBs) or more of bandwidth. For this purpose, business class internet means internet service with a static IP address, dedicated connections and guarantees or service level agreements (SLAs) addressing relevant performance characteristics. The internet service bandwidth requirement is subject to revision from time to time based on the requirements of ERIE's systems.

Physical Requirements

Lifting 0-20 lbs; Occasional (

Lifting 20-50 lbs; Occasional (

Lifting Over 50 lbs; Occasional (

Driving; Rarely

Pushing/Pulling; Occasional (

Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Erie

Job Segment: Telecom, Telecommunications, Technology

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