Customer Assistance Account Specialist
santander-consumer-usa
 Englewood, CO

Summary of Responsibilities: The primary focus of the Customer Assistance Account Specialist (CSAS) is to evaluate a customer’s account for all possible assistance tools in accordance with applicable regulatory guidance and internal policy and procedures. The CSAS is expected to work with little or no supervision, to exercise discretion and good judgment when making decisions about accounts, and to represent the company in a professional manner.