Head of Workplace Services

Zymergen seeks an experienced, strategic leader for Workplace Services. The Head of Workplace Services is a new leadership position created to refine workplace experience for our existing space and new corporate campus in Emeryville. Specifically, this new organization will bring together several key services that touch our employees, contractors, consultants, partners and guests/visitors. These services include: hospitality functions, office services, food programs, events management, transportation, security and in the future we anticipate the value of including other campus services in terms of offering our workforce integrated services and branding. This leader will develop a multi-year strategy and roadmap to support our vision of a cohesive, connected campus and ensure our campus continues to support our cultural aspirations.

The Head of Workplace Services reports to the Vice President of Corporate Real Estate and Facilities and will manage managers and supervisors. The organization will be comprised of employees plus a significant team of contractors and several service providers. As such, experience managing a diverse workforce is essential. The ideal candidate will also bring strong experience in integrated facility management, workplace services management and/or hospitality/food service management, ideally in a corporate environment that deeply values people, being of service and creating an amazing employee experience that fuels engagement, productivity and well-being.

This position will also have significant budget responsibility and be responsible for ROI/business cases, business plans, and dashboards with operational and financial metrics.

Job Responsibilities

* Sets department-wide strategy, initiatives, goals and manages staff performance and development.

* Build and maintain hospitality functions, including reception, lobby and building way finding, and concierge services.

* Build next phase of our food program including dining, pantries, and onsite café.

* Provide leadership to the corporate event team

* Oversee office services, including print services/copy center; offsite meetings, onsite large conference room management

* Lead transportation programs, including Zyft and first/last mile strategies

* Assess our current "workforce facing" services and bring deep insight into workplace services and best practices and benchmarks from leading companies. Simplify the workforce experience with a common brand and aligned offerings that support affiliation, productivity, convenience and equitable access across the campus.

* Identify opportunities and influence investment decisions to integrate workplace services across other Site Service functions to drive optimal efficiencies and improve customer service and employee experience.

* Hire and develop the talent needed to deliver services that delight the workforce and ensure effective governance, contract management, delivery to KPIs/metrics, and volume synergies/cost


* Bachelors' degree in hospitality or business required.

* At least 8 to 10 years' experience in office environment or related field

* Demonstrated technical knowledge of biopharmaceutical processing desired.

* Leadership ability, results oriented, able to manage conflict and assume responsibility

Must exercise rapid learning ability, attention to detail, excellent computer skills, excellent communication skills, team player, organized analytical thinker with a high level of energy and self-motivation, excellent writing skills.

Founded in 2013 and based in the San Francisco Bay Area, Zymergen is a technology company unlocking the power of biology. We deliver better economics for products made from biology that are used across industries, bring new products to market faster, and develop novel products. Our proprietary platform uses robots and machine learning to engineer microbes faster, more predictably, and to a level of performance previously unattainable. These microbes, and the products they produce, have broad applications across industries such as chemicals and materials, agriculture, and healthcare. For more information visit www.zymergen.com.