Inside Sales Representative

UFP Industries, Inc
 Elizabeth City, NC

Req Number: 202-20718



The Inside Sales Rep is responsible for managing efforts to develop new prospects and for maintaining relationships with current accounts, and develops new relationships with potential accounts.

*Maintains frequent communication with customer base and gathers information to ensure their satisfaction.

*Identifies customers' needs and presents solutions by recommending potential product enhancements or new products.

*Generates new sales by promoting product line to new and existing customers

*Ensures customers are well informed of program updates.

*Helps drive new product sales by communicating unknown products to customers

*Prepares various reports and correspondence as required.

*Performs other duties as required

Knowledge Required

* Minimum of Bachelor's degree in administration, business or related area, or equivalent experience

* Minimum three years of experience in customer service

* Working knowledge and proficiency in the use of computer and business related software, including Microsoft applications (excel, word and Outlook)

* Working knowledge of various office equipment (computer terminal, scanner, etc)

* Working knowledge of product lines and customer base.

Skills and abilities

* Proficiency in the use of the English language in reading, writing and speaking

* Proficiency in the use of business math

* Ability to successfully communicate with all organizational levels

* Ability to communicate clearly via phone and email with customers and co-workers

* Ability to organize and prioritize work load and manage time

* Ability to work hours mandated by management

* Ability to pass a drug test


* Self-managing

* Highly motivated and enthusiastic

* Good interpersonal skills and good communicator

* Strong organization skills and detail oriented

* Be a team player and support the Company's goals

* Conducts in a professional manner