Patient Service Rep

Wentworth-Douglass Hospital Eliot, ME
Wentworth-Douglass Hospital (WDH), a subsidiary of Massachusetts General Hospital, is currently recruiting for a full-time Patient Services Representative (PSR) for our Marshwood Family Care in Eliot, ME. Reporting to the Practice Manager, the PSR will be responsible for the following:

* Performs check-in duties in the practice.

* Performs check-out duties in the practice.

* Performs referral /diagnostic / lab orders processing duties in the practice.

* Performs administrative duties in the practice.

* Medical records filing and related tasks.

* Works to improve Press-Ganey patient satisfaction scores.

* Other general duties as assigned/directed.

At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

Schedule/Hours: Monday – Friday; 8:00AM – 5:00PM


* Medical, Dental, Vision

* Flexible Spending Accounts

* Life Insurance

* Disability Income Protection

* Identity Fraud Protection

* Robust Earned Time

* Retirement Savings

* The Works Fitness Center Discounts

* Tuition Assistance

* Paid Community VolunteerismRequirementsMinimum Experience Required:

* Minimum 12 months clerical/office or other related experience, preferable in a medical office setting.

* Knowledge with computer programs such as Microsoft Office.

* Strong medical terminology background preferred.

Minimum Education Required:

* High School and Office Practice courses.OrganizationMarshwood Family Practice

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR

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