Business Development Manager (EIL)

RealManage Elgin, IL
Overview

RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

RealManage is a national firm with clients and operations in 18 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.

As one of the largest (#6 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

* Integrity: we always do the right thing.

* Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

* Selflessness: more than teamwork; we are part of something special and much larger than any of us.

* Personal Relationships: we are a professional services company; people do business with people they like.

* Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

* Join RealManage's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

* Each branch proudly serves a diverse mix of single-family, townhome and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Responsibilities

* Executing the RealManage growth strategy in this market, and enhancing our reputation for providing superior customer service

* Performing market research to identify potential clients

* Securing new business through a multitude of both direct and indirect efforts

* Continuing to build your network to support sales & marketing initiatives

* Delivering presentations (in-person and via the web) and educating prospective clients on RealManage service offerings, always striving to help prospective clients to make the best decisions for their communities

* Generating management proposals, responding to RFP's, and continually following up with key decision makers

* Maintaining excellent, professional and timely communication with clients before, during, and after their transition to RealManage

* Coordinating with the company's corporate and local branch leaders & staff to achieve all growth and customer satisfaction goals

* On an as needed basis, provide additional sales and marketing support in other markets; which may require overnight travel

Qualifications

We expect this individual to exhibit a broad set of skills including strong sales & marketing abilities, solid written and verbal communications ability, and an excellent ability to understand client needs. It is essential that the individual selected for this position be able to quickly establish rapport, credibility, trust, and respect with current and potential clients and throughout the RealManage organization at all levels.

* Writing skills: Ability to write professional business correspondence with proper grammar, spelling and ability to learn the industry lexicon

* Communication skills: Ability to communicate with branch leaders, corporate sales staff, and potential board members regarding the sales process and to effectively execute contracts

* Public Speaking: Ability to present comfortably and professionally in front of groups of people, provide sales presentations

* Responsiveness and follow up: Ability to respond to correspondence and voicemails in a timely manner according to strict policy guidelines, and ability to follow through and track projects/assignments/potential clients

* Multi-tasking: Ability to handle multiple tasks/situations at one time

* Other: Expertise in Microsoft Word, Excel and PowerPoint; and a comfort level with Technology i.e. laptops, projectors, tablets, etc.

* High energy with a passion for excellence and the desire to have a significant impact on the business

* Ability to quickly establish rapport, credibility, trust, & respect with current and prospective clients

* Proactive self starter

* Quick learner

* Performance-driven

* Team-oriented and collaborative work style

* Extremely organized with the proven ability to establish priorities and achieve results

Preferred Experience:

* 3-5 years of sales, business development and market research experience

* 3-10 years of HOA industry experience

* Minimum CMCA certification, PCAM® preferred, or equivalent state certification

* Established network of professionals relevant to the businesses of developing or managing homeowners associations

Specific Traits:

* Proactive, self starter, driven

* Goal oriented

* Client service mentality

* Excellent project management and multi-tasking skills

* Team oriented and collaborative

* Detail oriented and extremely organized, with proven ability to establish priorities and achieve results

* Passion for excellence and the desire to have a significant impact on the business

* Diplomatic, intelligent and quick witted