Housekeeping Manager

Department of Defense El Centro, CA
* Duties

Help Duties Summary

This position is located at the Navy Gateway Inns & Suites operation Navy Region Southwest – El Centro. The purpose of this position is to provide direct onsite management and administration of the housekeeping department and to ensure guests are provided adequate and timely housekeeping services

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Responsibilities

Ensures security of all guests is maintained at all times.

Ensures guest privacy is maintained at all times.

Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; proffesionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary.

Utilizes the Property Management System (PMS) to access reports, daily room requirements, and ensuring that subordinates clean occupied rooms to required standards and make vacant rooms ready.

Travel Required

Not required - Not Required

Supervisory status

Yes

Who May Apply This job is open to… United States Citizens

Questions? This job is open to 1 group.

* Job family (Series)

1173 Housing Management

* Requirements

Help Requirements Conditions of Employment

* Must be able to communicate clearly and effectively in English both verbally and in writing

* Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.

Qualifications

* Two years' experience in a housekeeping department that demonstrates knowledge of basic principles, concepts, standards, regulations and administration related to housekeeping and/or custodial and laundry operations

* Professional knowledge of the lodging organization, administration, policies/procedures, and supervisory practices in conducting daily operations

* Knowledge of housekeeping and facility policies and standards, use and care of cleaning solutions, safety, environmental, and fire prevention regulations and practices

* Must be skilled in the use of a personal computer and various software programs, including knowledge of the property management system

* Must possess basic math, reading, and computer skills

* Must be able to communicate clearly and effectively both verbally and in writing in English

* Must successfully complete background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.

Education

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