Scheduler - Outpatient Behavioral Health

Mayo Clinic Eau Claire, WI
City

Eau Claire

State

Wisconsin

Telecommute

No

Department

Psychiatry & Psychology

Position description

* Promotes guest relations by interacting and responding to patients, visitors, and staff in an appropriate and professional manner.

* Answers a multi-line phone system and schedules appointments.

* Assists with training, orientation, and mentoring of new staff.

Qualifications

* High school graduate or equivalent required.

* Ability to read and communicate effectively in English.

* Excellent interpersonal skills.

* Basic computer/keyboard knowledge.

* Additional languages preferred.

* Ability to multi-task.

* Ability to use various forms of office equipment.

* Must have excellent organizational, communication, writing, and communication skills.

* Ability to work in conjunction with staff in a supportive way to troubleshoot and resolve issues.

* Ability to address difficult situations with tact and diplomacy.

* Ability to work well in a team-oriented environment.

Additional qualifications

* Previous medical office experience preferred.

* Secondary education or equivalent work experience preferred.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.30 per hour.

Benefits eligible

No

Schedule

Supplemental/On-call/Per Diem

Hours / Pay period

0-80

Schedule details

Schedule will vary from 0 to 40 hours per week between 7:30 am and 6 pm.

Site description

Eau Claire, with a metro area of 163,000 is home to the 11,000 students at the University of Wisconsin – Eau Claire. Strong schools, low crime rate, and a reasonable cost of living may be expected. With an abundance of outdoor activities, Eau Claire was ranked #4 on the list of "Americas best towns" (Outside Magazine, 2015) The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. Mayo Clinic Health System in Eau Claire is recognized as a Best Hospital in Northwestern Wisconsin and within the top 10 for Hospitals in Wisconsin (U.S. News & World Report, 2015-2016).

Category

Office & Administrative Support

Job posting number

101641BR

Recruiter

Michael Musch

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).