Intern - Technical
 East Syracuse, NY

Requisition Number: INTER01962

  • Provide direct and remote technical support by phone and ticketing system for Product Center portfolio to customers, sales personnel, and field based engineers
  • Replicate customer symptoms in the test lab to assist in troubleshooting
  • Expertly author and continuously improve product operating manuals and other technical documentation or customer, sales, and marketing collateral
  • Prepare and deliver competitive analysis for sensor and software portfolio, supporting new product development
  • Enthusiastically navigate interdepartmental processes to implement product modifications and upgrades