Registered Nurse Coordinator - Heme Malignancy Durham, NC

Duke Careers
 Durham, NC

Duke University Hospital

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

The Duke Oncology Nurse Coordinator is professional RN with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, a Nurse Coordinator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.

The Oncology Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff and provides clinical support to patients and caregivers, such as comprehensive assessment, general and focused education, and decision-making support. The Nurse Coordinator has the skills and knowledge to coordinate quality, patient-centered care through effective communication with the interprofessional cancer care team.

In alignment with the position statement published by ONS, the Nurse Coordinatorrole encompasses the following:

  • Navigation services should begin with prevention and screening activities and facilitate care transitions through diagnosis, treatment, survivorship, and end-of-life care.
  • The Care Coordinator should practice in accordance with the ONS Oncology Nurse Navigator Core Competencies as applicable to their practice. The core competencies of include coordination of care, communication, education, and professional role.
  • The nurse in a Care Coordinator role should possess comprehensive oncology expertise, as evidenced by certification through the Oncology Nursing Certification Corporation or other oncology nursing certification accredited by the National Commission for Certifying Agencies or within 2 years of hire.
  • Care Coordinators advocate for adherence to evidence-based clinical practice guidelines and pathways and participates in the collection and analysis of patient outcome data to optimize patient and organizational outcomes.
  • The workload of the Care Coordinator will be based upon data from reliable and valid metrics, including health system standards and measures sensitive to the contribution to the navigation process.

Duties will include:

  • Collaborate with the multidisciplinary team including: nurse triage, schedulers, and other support services
  • Facilitate obtaining additional records, slides, scans needed for new patient evaluations and return patients if not in Care Everywhere
  • Enter orders as directed by MD/APP including: labs and scans for follow-up visits, submission of pathology slides, storing outside images
  • Route return appt requests in clinic to front desk as directed by MD/APP
  • Check through clinic visits and ensure all patients have appropriate orders
  • Coordinate outside labs/scans with other providers
  • Coordination of outside chemo being given at home
  • Obtaining all materials needed for new patients such as: outside lab/scan results and pathology for review, as needed (office staff can call and get but may need nurse to track)
  • Ensure follow-up appointments are scheduled appropriately as requested
  • Assist with prior authorizations, as needed
  • Assist with insurance/family medical leave paperwork
  • Coordinate chemotherapy schedules
  • Review lab L/W order blood and electrolytes per protocol (both protocols in place now)
  • Chemotherapy teaching and calendars in partnership with clinic pharmacists
  • Symptom management teaching
  • Triage of patients (calling patients back for issues that dont need direct APP/MD response)
  • Assist with medication refills requests
  • Calling patients with negative or normal test results as directed by the APP/MD
  • Other tasks as assigned by Nurse Manager or delegated tasks by the APP/MD within the nursing scope


  • Education: BSN required
  • Certification: Oncology Certified Nurse (OCN) or Bone Marrow Transplant Certified Nurse (BMTCN) preferred

Job Related Knowledge, Skills, and Abilities:

  • Communication skills including fluency in oral and written English.
  • Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health
  • Four years experience in an oncology setting
  • Must obtain an Oncology Nurse (OCN) within one year of hire

Registrations, Certifications, and/or Licenses:

  • Current unencumbered NC RN license.

Current BLS certification issued by the American Heart Association

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.