Telecommunications Engineer

Robert Half Technology Dulles, VA
Ref ID: 04510-0010533677

Classification: Telecommunications Specialist

Compensation: $80,000.00 to $100,000.00 per year

The Telecommunications Engineer is responsible for the installation/maintenance of telecommunication, video, VoIP and VTC systems and services support at all M.C. Dean, Inc. departments, divisions and field locations. Job Description: ? Participating in interactions with internal and external clients to define requirements, discuss project progress, and resolve issues as they arise. ? Providing second-level technical and non-technical support as needed, including client/vendor relations and technical problem solving and providing training to clients and staff for new systems. ? Configure, test, and maintain VOIP/VTC equipment and related network services. ? Researching new technologies to fully understand implementation requirements and implications for integration with other systems. ? Producing required documentation such as client communication, proposals and user instructions. Troubleshooting and debugging increasingly complex network problems, making recommendations for improved operational efficiency, repair, replacement or upgrades. ? Negotiating with vendors to obtain competitive bids for equipment or services. ? Programming, installing and maintaining IP based video surveillance and DVR systems. ? Maintaining existing and deploy new Cisco VOIP and VTC systems of various models. ? Installation/ maintenance/upgrade of conference system and its user directory. ? Support, maintenance, upgrades Cisco based call center system. ? Support and deploying teleworker solutions ? Working under minimal supervision with moderate latitude for use of initiative and independent judgment. ? Documents telecom problems and resolution for future reference. ? Monitors system performance and implements performance tuning. ? Obtain and maintain required certifications for partnership with key vendors and ISP's when needed. Participate in a 24 X on call rotation as assigned by the Senior Telecom Engineer.
Job Requirements: The incumbent must have between two 2 ? 4 years of experience implementing various telecom technologies and end-user support. ? Must be well versed in the TCP/IP protocol and its routing. ? Working knowledge of the following systems: Unix/Linux, Cisco IOS and Windows Server. ? Working knowledge of Cisco routers, switches ? Working knowledge of routing protocols and switching technologies ? Have advanced knowledge of SIP/PRI technology for peering with provider. ? Be very familiar in the configuration of VOIP infrastructure its cluster/redundant technology. ? Be able to configure/maintenance/upgrade VOIP systems including the hardware within. ? Be knowledgeable with VTC (Video Tele-conferencing) systems, its capabilities, its technologies and all supporting hardware and their functions Desired Skills: ? Must have knowledge of the following systems: UNIX/LINUX, CISCO IOS and Windows Server. ? Must have knowledge of Cisco VoIP systems (CUCM, CUC, CUP, CUCCX, CUBE, VCS, TMS), Mitel VoIP; ? VOIP technologies and protocols: SIP, MGCP, H323, H264, SCCP, MiNET, LAN/WAN medias and protocols. ** FOR IMMEDIATE CONSIDERATION PLEASE SEND YOU UPDATED RESUME TO [Click Here to Email Your Resumé] **

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