Associate Operations Analyst

Touchstone Energy Cooperative, Inc. Dulles, VA
DescriptionJoin a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America's network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 900 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the "CFC Difference" that encompasses our values of service, integrity and excellence in all our interactions.

CFC has a need for an Associate Operations Analyst in the CEO - Business Technology Services group. In this position you will have the opportunity to provide technical support and assistance to end users and provision accounts, endpoint hardware and software, assist with the monitoring of operational and security events and assist in responding to incidents.

As an Associate Operations Analyst, you will:

* Provide technical support to end users.

* Provide installation, configuration and maintenance support, including recognizing and troubleshooting problems, for workstations, mobile devices, desktop phones and desktop applications.

* Assist in the support of applications on the Windows and mobile platforms.

* Assist in monitoring and responding to operational and security incidents and events.

RequirementsTo be successful, you will need:

* Undergraduate degree in Computer Science or related technical degree, or equivalent work experience required.

* 2 years of previous experience in an information systems administration or operations role.

We offer a comprehensive benefits package that includes short-term and long-term incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more—all in a friendly, professional work environment. For additional information, please visit our website at

CFC is an Equal Opportunity Employer committed to workforce diversity.

Job Information

* Location: Dulles, Virginia, 20166, United States

* Job ID: 40984229

* Posted: May 11, 2018

* Position Title:Associate Operations Analyst

* Company Name:NRUCFC

* Job Function:Information Technology

* Job Type:Full-Time

* Job Duration:Indefinite

* Min Education:BA/BS/Undergraduate

* Min Experience:2-3 Years

* Required Travel:0-10%