PURPOSE OF JOB:
Promptly and accurately organizes and shelves Library materials and provides basic customer assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sorts and shelves Library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves.
Under supervision supports location's customer service plan by locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, sharing early literacy skills with customers, and orienting volunteers and new staff to Library Services Aide tasks.
Assists location staff in maintaining Library collection by pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, clearing materials from book drops, and assists with processing various reports which involve searching for library materials.
Ensures that the location is neat, orderly, appealing and inviting to customers and staff.
Utilizes computer applications and Library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Utilizes e-mail, voicemail and other Library technology to maintain open channels of communication.
16 years of age (work permit required for minors).
Ability to pass alphabetic and numeric sorting and filing test.
Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
Combination of mornings, afternoons, evenings & weekends, alternating Friday & Saturday. Sundays as assigned.