R0003643_D - Infrastructure Engineer

Ascensus Dresher, PA

Section 1: Position Summary

The Senior Application Engineer is responsible for day-to-day operations of all Windows processing applications supporting the core platforms with a focus on maintaining a disciplined and stable environment. The Senior Application Engineer is also responsible for insuring scalability, performance, and availability of the infrastructure. This position provides technical leadership to the Application Engineering team and provides the highest level of support for issues in the production and development environments. This position also evaluates alternative solutions, provides recommendations and identifies risk.

Section 2: Job Functions, Essential Duties and Responsibilities

* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

* Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

* Administer and support Windows 2008 R2/2012/2016 servers (Physical / Virtual)

* Experience with DC Infrastructure Migration and Transformation, to include but not limited to P2V and V2V server consolidations

* Manage and support Citrix XenApp 6.5 and XenDesktop 7.x platforms and ability to resolve Tier II and III escalated Citrix issues

* Extensive experience with Citrix operations, design and architecture, especially excellent knowledge of MCS/PVS Technology.

* Competency in hypervisor VMware 6.0/6.5/6.7

* Support of Web Interface for remote access and third party access as well as application virtualization

* Interface with Architect and Engineering team to develop and maintain all technical schematics, Functional & Design Specifications, Installation Qualifications and test plans

* Ability to write Windows PowerShell / VB script and able to automate routine admin tasks

* Monitoring and metrics gathering for large enterprise environments

* Able to build new windows servers in VMWare and knowledge of Virtual Networks, Fiber Channel switches and storage.

* Track record for thinking beyond current-state technology issues and also integrating technologies for complete solutions across enterprise infrastructure.

* Develop roadmaps describing evolution of infrastructure solutions from current to future state.

* Completion of assigned ad-hoc projects and tasks

* Minimum 5+ years' experience supporting enterprise environments

* Familiar with Disaster Recovery of AD / Exchange / SQL / Citrix is a plus

* Cloud (Azure or AWS) is a plus

* Must have experience with Enterprise Patch Management (WSUS, BCM, Shavlik, SCCM)

* VMware Performance Analysis and reporting

Product proficiencies

Windows Server 2008 R2/2012/2016, Windows 7/8.1/10, Citrix XenApp 6.5, Citrix XenDesktop 7.x

Microsoft Active Directory, DNS, DHCP, Group Policy

VMWare VSphere

Preferred Qualifications: Bachelor's degree, MCSE/MCSA 2012, Citrix Certified Associate

Hardware: CISCO & IBM Blade Server Experience, PURE & NETAPP

Section 3: Experience, Skills, Knowledge Requirements

* Strong knowledge of the hardware and software environment, including Windows Server 2008/2012-based environment

* Understanding of networking, load balancing, clustering and HA

* Excellent consultative, verbal/written communication skills, analytical ability

* Excels in a results focused organization

* Possesses an innovative and change-orientated personality that isn't afraid to proceed where it was deemed difficult or off limits.

* Problem solving, initiative, judgment.

Preferred technology skills:

* Large enterprise environment

* Active Directory with specific focus on Group Policy

* Experience across many platforms, including:

* VMWare

* MS SQL Server database (2012 minimum)

* Active Directory

* Powershell

* Kofax Capture

* Fiserv Frontier

* Oracle EPM reporting

* IIS web support

* Bachelor's degree in Computer Science or equivalent work experience

* 7+ years' experience in IT, including 2+ years developing cloud strategies

* Excellent organizational skills, proven analytical abilities and decision making skills

* Ability to participate in scheduled non-business hour implementation and maintenance activities

* Ability to lead technology based projects across diverse teams

* Excellent oral and written communication skills

Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 6 million Americans save for retirement and college.

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