Trust Administrative Assistant in Detroit

Comerica Detroit, MI
Personal Trust Administrative Assistant III

Supports Trust Advisor by providing operational and accounting support for trust clients utilizing various routine and non-routine administrative functions.

Position Competencies

In addition to effective written communication, problem-solving and organizational skills, successful incumbents must possess appropriate functional and technical skills. Accuracy, and the ability to multi-task and prioritize daily/weekly/monthly tasks and ongoing projects for maximum efficiency is a must.

Position Responsibilities

1.Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions

2.Prepares reports required for annual account reviews

3.Performs data entry which includes check writing, ACH set-up, and account information editing

4.Accesses statements, account data, and tax reports from various proprietary data bases

5.On-going maintenance of customer accounts which involves coordinating changes to account files, statements, and name and address information

6.Monitors client's daily cash positions for overdrafts and exceptions to cash policy; ensures sufficient funds are available in accounts to meet trust agreement objectives

7.Executes procedures to open/close/transfer accounts; collect assets from brokers or outside institutions

8.Proactive and reactive contact with clients for routine requests, crisis resolution and problem solving

9.Must be able to acquire basic understanding of trust agreements/documents

Relocation

Relocation assistance is not provided for this position.

Travel

Travel is not required of this position.

Qualifications

* High School diploma or GED

* 1 year experience as a personal trust assistant or working in a related environment (accounting, tax, investments, financial planning)

* 2 years of experience in written and verbal communications with all levels of staff and clients