Operational Service Representative
Kuehne & Nagel Logistics, Inc.
 Detroit, MI

· Keeping meticulous files related to all sea import and export shipments you are responsible for.

• You will be collaborating with Kuehne

• Nagel employees in our more than 1,300 offices globally.

• Constantly challenging status quo when it comes to process improvement and cost control.

• Processing all files within given SLA's while adhering to all KN policy and procedures.

• Leveraging Kuehne

• Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Role

  • Keeping meticulous files related to all sea import and export shipments you are responsible for.

    • You will be collaborating with Kuehne

    • Nagel employees in our more than 1,300 offices globally.

    • Constantly challenging status quo when it comes to process improvement and cost control.

    • Processing all files within given SLA's while adhering to all KN policy and procedures.

    • Leveraging Kuehne

    • Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Responsibilities

  • Keeping meticulous files related to all sea import and export shipments you are responsible for.
  • You will be collaborating with Kuehne

    • Nagel employees in our more than 1,300 offices globally.

  • Constantly challenging status quo when it comes to process improvement and cost control.
  • Processing all files within given SLA's while adhering to all KN policy and procedures.
  • Leveraging Kuehne

    • Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Skills and Experiences

  • No freight forwarding experience necessary.
  • A self-starter attitude with an aspiration to learn the freight forwarding business from a company that's been doing it since 1890.
  • Ability to communicate professionally via e-mail and telephone.
  • An obsession with customer service. You won't be satisfied with anything less than perfect.
  • Attention to detail to ensure all files are processed within Kuehne

    • Nagel's set standards.

  • A desire to work in a state of the art, modern, collaborative environment where teamwork is critical to your everyday success.
  • Ability to be flexible sometimes needs change, and team members need to be adaptable.
  • Strong computer skills. Specifically e-mail, chat, internet, and the ability to learn new systems quickly.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.