ISC Data Quality Manager
Kuehne & Nagel Logistics, Inc.
 Detroit, MI

Manage a team of people that focuses on controlling and improving Data Quality for our ISC (International Supply Chain) organization.

Your Role

Create better reporting to enable the team to focus on DQ improvement areas.

Your Responsibilities

Data Quality Management Strategy

  • Design and Implement a Data Quality Management strategy for ISC
  • Liaise with our Business Intelligence team to determine proper use cases for different BI tools (Tableau, Business Objects, XLS, etc)
  • Liaise with our Program Managers and Control Tower Managers to determine DQ risk areas needing controls
  • Design report rules for report creators to use when creating the DQ reports
  • Develop standard reports across accounts that focus on various DQ areas from origin operations, destination operations and other supply chain partners (truckers, ss lines, etc.)
  • Provide metrics to ISC Management team on DQ challenge areas and on performance improvements

Team Management

  • Manage team of DQ Analysts
  • Create work instructions for each DQ Analyst role in context of how they perform their job
  • Create targets for the team on improvement focus areas for their follow up with operations and supply chain partners
  • Escalation for the DQ Analysts when they encounter challenges with operations teams
  • Regularly analyze data to identify trends, inconsistencies or possible DQ risk areas that should be added to metrics

Your Skills and Experiences

Education / Skills / Experience expectations:

  • Fluent in the English language
  • College degree in Business Analytics, operations management or supply chain logistics preferred
  • Minimum of 2 years current work experience managing a team of people / organizing processes
  • Prefer candidate with 3 years current work experience using and creating reports using business intelligence tools (Tableau and Business Objects preferred)
  • Very analytical with strengths in process improvements and identifying problem areas by analyzing data
  • Ideal candidate will have excellent organization skills and a strong ability to work on multiple projects at one time
  • Strong verbal and written communication skills
  • Strong PC skills, including Microsoft Office suite
  • Able to work overtime or participate in evening calls with Asia when needed

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.