Project Manager II or III

Bankers Trust Des Moines, IA
Job Summary:

The Project Manager III's chief role is to lead the business and operations units in the identification and implementation of technology and process solutions. They will do so in a high quality cost-effective way, by analyzing, planning, managing and documenting projects that deliver the desired solution or outcome while keeping the project team and stakeholders fully informed of risks, issues, and progress throughout the duration of the project. They are responsible for management and oversight of the Bank's special projects, product implementations, system upgrades, conversions and related tasks. Due to their knowledge and experience, they will typically be assigned those projects considered to have a high level of complexity and/or risk.

Primary Functions and/or Responsibilities:

* Provides project management support for the project portfolio, as well other Line-of-Business and Operations initiatives.

* Interface with third party vendors that supply business solutions to supplement and integrate their project plans for installation or upgrades of vendor-supplied software or services.

* Determines project team resource needs (and their roles and responsibilities) for all aspects of assigned projects and acquires needed resources from departmental managers.

* Prepares and facilitates the gathering of information from stakeholders and subject manner experts that is necessary to build executable project plans and schedules. Updates the project plan and schedule as needed during the project.

* Analyzes and integrates multiple project plans to ensure proper activity sequencing occurs and critical paths and potential roadblocks are identified.

* Interfaces with the vendors as needed to secure Bank resources to keep their portion of the project on schedule.

* Tracks and resolves issues, reports on late and slipping tasks, facilitates decision-making, and reports on decisions made.

* Prepares executive reporting of progress on major projects.

* Collaborates with the project team in the building of the Test Plan and scripts to understand its impacts upon the project plan and schedule and to ensure that they are compatible. (per assigned project)

* Insures that all projects are done in a manner that extends and complies with the Banks' Information Security Plan, Change Management Policy and Business Continuity Plan. Also verifies that projects are reviewed for compliance with state and federal laws and regulations.

* Responsible for making sure that the project documents are sufficient to provide for auditing of the project following completion.

* Leads multiple projects simultaneously and has the ability to multi-task and control project deliverables and expectations.

* Direct other project managers and business analysts on efforts requiring multiple project managers and business analysts.

* Supports the Project Portfolio planning process from a "hands on" perspective by providing current project sizing, duration, and status information.

* Functions as the primary project communication link between vendors and bank staff on projects he/she is leading. Coordinates all vendor communication on these projects by coordinating team calls with vendor or direct communication with vendor and dissemination of notes from these calls.

* Follows the project management methodology established for the bank and ensures other members of project team also follow the project management methodology.

* Plans and Manages the gathering, definition, analysis, and documentation of functional, non-functional, and regulatory requirements for their assigned projects.

* Identifies the current state of processes; eliciting their useful and harmful attributes; documenting models of "As-Is" and "To-Be" processes; and facilitating stakeholder groups to consensus regarding new business process designs.

* Creates project test plans and test scripts, manages all activities identified in the plan, and leads the assigned resources in the execution of the plan to ensure that all objectives are met and the solution performs as expected.

* Manage relationships with end users and business owners to insure deliverables exceed expectations.

* Provide superior customer service to all employees at multiple locations.

Education and Experience for level II:

* 4-year degree in Business, Management Information Systems, or Industrial Engineering highly desired. An equivalent degree or experience may be considered.

* 5+ years of experience managing projects in a business environment (the banking industry is preferred), including projects driven by third party vendors.

* 4+ years' experience in a financial institution is required, working with the technology solutions utilized within the Business Unit supported or their equivalents. Could include the following systems: Core, Loans, Collections, Deposits, CIS, Platform, Teller, Internet Banking, Bill Pay, ACH, Item Processing, ATM's and Card Processing, Data Warehouse, Imaging, Treasury Management services.

* Demonstrated expertise and compliance on the activities identified in the project management methodology used by the Project Management Office.

* PMP certification is highly desired, but an active effort towards gaining that certification will also be considered

* 2+ years managing people and execution of projects

Additional Experience for level III:

* 8+ years of experience managing projects in a business environment (the banking industry is preferred), including projects driven by third party vendors.

* Demonstrated leadership / supervisory experience leading and managing a department, or team within a department, is desired.

* Demonstrated experience in portfolio management, project management, and project governance in a PMO environment is a plus.

* Demonstrated experience and comfort working with senior and executive management is desired.

* 2+ years' experience in business analysis, testing methods, or business process design. All are desired, but only one is required.

Specific Skills, Knowledge & Abilities:

* Project management and/or business analyst certification desired, but not required

* Must possess strong leadership skills

* Must have excellent knowledge of Microsoft Project or a similar project planning and scheduling tool.

* Must have excellent written and oral communication skills.

* Must have strong customer service skills.

* Must have strong meeting management skills

* Must possess the ability to analyze and solve problems.

* Working knowledge and understanding of bank operations, including deposit operations, loan operations, electronic banking, and cash management services is preferred.

* Working knowledge of Banking Software Applications is preferred.

* Working knowledge of Banking/Financial Institution regulatory requirements is preferred.

* Working knowledge of Agile principles is a plus, but not required.