Assistant Manager

Raising Canes Chicken Des Moines, IA
Overview

The Assistant Manager has the primary responsibility of supporting the operations of the restaurant through assigned Areas of Responsibility, conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she is responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.

Responsibilities

* Operations Management: Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Support communication between all levels of Crew by maintaining the Communications Board; lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane'sstandards.

* People Management: Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; draft performance plans for RI Crewmember(s) and manage RI projects schedule; own the development of either Bird Specialists or Certified Trainers; assure Crewmember and Customer safety throughout shift. Manage adherence to Safety and Security policies and reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift.

* Business Management: Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; owns weekly inventory and reports all data to General Manager; oversees the completion of logs including: oil, C.I.P., and attendance; provides a sense of urgency when handling all Crewmembers and customer situations.

* Project Support: Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner.

Qualifications

QUALIFICATIONS:

* Ability to lead, motivate, and empower the Cane's Crewmembers

* Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.

* Ability to manage basic tasks and the restaurant's Crewmembers

* Takes initiative

* Has excellent verbal and written skills

* Ability to recognize problems and problem solve

* Ability to set goals and convert plans into action

ADDITIONAL REQUIREMENTS:

The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.

* Minimum of High School Diploma or equivalent required, some College preferred

* Must be 18 years of age or older

* Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)

* On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

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