FT Pharmacy Technician - Hannaford
Delhaize America
 Derry, NH

Job Title: Pharmacy Technician

Department: Pharmacy

Essential Job Functions:

  • Support and work with pharmacist to achieve outstanding pharmaceutical care.
  • Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies.
  • Maintain confidentiality of customer and company information.
  • Thoroughly understand and operate the pharmacy register, computer software and telephony system.
  • Maintain an atmosphere of enthusiastic customer focus both in person and on telephone.
  • Assist in maintenance of third party prescription information and resolution of rejected adjudication.
  • Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law.
  • Understand pharmacy inventory control procedures, including special requirements for controlled substances.
  • Receive and obtain information needed on written prescriptions or telephoned refill requests from customers.
  • Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup.
  • Relay specific communications to customer from technician or pharmacist processing prescription.
  • Maintain solid communication within the department.
  • Successfully apply training to everyday pharmacy practice.
  • Must be able to meet physical requirements of the position, with or without reasonable accommodations.

Duties and Responsibilities:

  • Greet all customers and provide them with prompt and courteous service and assistance.
  • Help pharmacists prepare prescriptions by counting or pouring medications, labeling

containers, and pricing prescriptions.

  • Ensure customers receive all their prescriptions.
  • File written prescriptions forms after prescriptions are dispensed.
  • Prepare and complete manual insurance claim forms.
  • Maintain organized filing system for invoices, manual insurance claims, daily reports,

etc. in accordance with Standard Practice Manual and state law.

  • Help customers find over the counter items.
  • Maintain a broad understanding of HBC MPP scheduling system.
  • Assist in data entry of MPP information.
  • Maintain attendance and vacation log information.
  • Understand Pharmacy Standard Practice Manual.
  • Order, stock, maintain and return pharmacy inventory through proper supplier.
  • Assist in processing pharmacy outdates and credits including keeping inventory free

from outdated product.

  • Assist in preparation of pharmaceutical products for inventory.
  • Share in responsibility for department maintenance and cleanliness in accordance with

fixed activities.

  • Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.).
  • Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
  • Maintain a neat, well-groomed personal appearance at all times and comply with

company personal appearance policy.

  • Work within our company's management planning guidelines to maintain productivity.
  • Support company's safety standards. Communicate any needed equipment repairs or

maintenance work needed. Keep work area free of debris and safety hazards.

  • Treat all co-workers with fairness, dignity and respect.
  • Maintain the quality of department's appearance and presentation.
  • Perform all other duties as assigned.

CLOSES 07/09/2020 Requirements Qualifications:

  • Successful completion of criminal background check and drug testing as required.
  • Excellent communication and customer service skills.
  • Strong keyboard skills and a demonstrated ability to learn new software applications.
  • Basic mathematic skills.
  • Effective time management skills and sense of urgency.
  • Ability to multi-task in a stressful environment.
  • Effective interpersonal skills and desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Good problem solving abilities, ability to focus and attention to detail.
  • High levels of integrity, professionalism and confidentiality.

Physical Requirements:

  • Stand 100% of the time with occasional walking short distances.
  • Use computer/keyboard/mouse/biometric scanner 100% of time.
  • Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them.
  • Clerical accuracy skills and mathematical skills including the ability to operate cash register.
  • Ability to use staplers, calculators, communication and computer systems frequently.
  • Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level.
  • Bend at the knees and waist repetitively up to 30% of the work day.
  • Have sufficient visual acuity and audio capability to process prescriptions and service customers. Apply On-line