Procurement Systems Specialist

University of Colorado Denver, CO
Meet the PSC staff: https://www.cu.edu/psc/meet-psc-2018

The University of Colorado's (CU) Procurement Service Center (PSC) is a nationally recognized procurement office dedicated to using technology to enhance the university's programs and create efficiencies within policies. PSC supports the entire CU community, which includes four campuses plus system administration. CU is a public research university serving Colorado, the nation and the world through leadership in high-quality and professional training, public service, advancing research and knowledge and leading-edge health care.

This work unit exists to procure for the university community, which includes three campuses and system administration, the goods and services that are needed, when they are needed, from the right source and at the most reasonable cost, while interpreting and applying federal, state, and university rules and regulations to assure accountability and integrity to the public and fairness to the business community.

TheProcurement Systems Specialist will provide day-to-day support all systemscritical to the success of the Procurement Service Center (PSC) including e-procurement,Concur Travel & Expense Management, and Imaging, by acting as the firstpoint of contact for the Procurement Systems team and directing more complexsystems-related issues to the appropriate team member.This position will report to the Director ofProcurement Systems and work collaboratively with a diverse group to providesystem support.This position is exempt from the State of ColoradoClassified Staff system.

Duties and Responsibilities:

Duties and responsibilities of the position include, but arenot limited to:

40% - System Support

* Provide daily support ofPSC Systems and act as primary point of contact for email and telephoneinquiries.

* Work closely with Directorof Procurement Systems, colleagues, suppliers, and other stakeholders toprioritize and resolve system issues.

30% - System Maintenance

* Manage daily procurementsystem application errors (e-procurement, Concur, and ImageNow) and maintenancetasks to ensure proper functioning and integration of PSC Systems. Key aspectswill include monitoring, documenting, reporting, and troubleshootingsystems.

10% - Testing

* Conduct testing on PSCSystem new releases, reporting any issues and recommendations.

10% - Analysis

* Identify commonly askedquestions and areas of confusion within procurement systems and makerecommendations to enhance user experience and increase use of PSC systems andavailable functionality.

* Collaborate withProcurement Systems team to identify areas of improvement and making ongoingrecommendations.

10% - Special Projects

* Work on special projects asassigned.

Knowledge, Skills, and Abilities:

To be successful in this position, candidates will need thefollowing:

* Knowledge of technical support best practices.

* Knowledge of Procurement processes and practices.

* Ability to utilize Microsoft Office Suite (or relatedapplication) including experience with preparing spreadsheets.

* Ability to manage and prioritize multiple tasks and projectssimultaneously while ensuring that timelines are being met.

* Ability to establish and maintain collaborative workingrelationships with a diverse group, including co-workers, supervisors, otherUniversity personnel, and the public.

* Ability to work independently and under pressure.

* Excellent interpersonal and detail oriented skills.

* Demonstrated excellent written and oral communication skillsto actively listen and act on what is needed.

Who we are: System Administration, which also houses theOffice of the President, is located in the uptown neighborhood of Denver withan office in Broomfield and a few smaller offices located on the campuses.However, this position is located in Denver. Many of our departments support theeducational and research missions of the four University of Colorado campuses.We provide diverse opportunities for professional development, innovation, andcollaboration with talented staff and faculty.

What we offer:

Salary: The salary has been established at $45,000.

Benefits: The University of Colorado offers an excellent benefits package including:

* Medical: Multiple plan options

* Dental: Multiple plan options

* Additional Insurance: Disability, Life, Vision and Wellness

* Retirement 401(a) Plan: Employer contributes 10% of your gross pay

* Paid Time Off: Accruals over the year

oVacation Day: 22

oSick Days: 15

oHoliday Days: 10

* Tuition Benefit: System employees have the benefit on all campuses

* ECO Pass: RTD Bus and light rail service

* Additional Perks & Programs: Click here to access a few more Perks and Programs

Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

For more information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/.

Minimum Requirements:

* Bachelor's degree from accredited institutionof higher education or professional experience (the educational requirement maybe substituted with professional experience on a year for year basis).

* Two (2) years oftechnical/system support experience or e-procurement experience.

Preferred Qualifications:

* Experience in and knowledge of generalprocurement practices.

* Business degree withtechnical education.

* Experience with procure topay business processes.

* Experience witheProcurement systems.

* Professional experience ina higher education institution.

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