Advised Solutions Consultant - Digital Advice Team - #221983

Principal Financial Group Denver, CO
Job Area: Financial Services

Business Area: Pension

Location: CO - Denver;IA - Des Moines

Career Category: Experienced Professional

Full/Part Time: Full-Time

Regular/Temporary: Regular

Date Posted: 2018-07-10

Be a part of something bigger

Do you want a career where you can make a real difference? At Principal®, you can.

We work with a greater purpose in mind—to give people the financial tools and confidence to live their best lives. And we take that to heart not only for our clients but also extend that to our employees.

By choosing to work at Principal, you'll be a part of making a difference in the lives of customers and in communities. And you can make a difference in your own life by joining a company that cares about its employees as much as it cares about its customers. From career development to comprehensive benefits to our vibrant, diverse work environment, you'll find plenty of opportunities to enrich your personal and professional life.

And, if you have 2 minutes, you'll want to watch this video about our company:

Responsibilities

Do you have digital advice experience?

Help people live their best lives by providing investment advisory related service for our Digital Advice consumers! The Advised Solutions Consultant is a professional focused on consulting with prospects and customers on the features and benefits of ongoing advised products and offers. This role is responsible for enrolling customers in the best advised solution to achieve the customer's goals and will leverage multiple forms of communication (telephonic, chat, written, video.)

Additional details may include:

* Proactively follow-up with customers who have expressed an interest in learning more about our products and solutions. Leverage a consultative sales process to help prospects and customers to select and implement the product or offer which best meets their needs. Establish initial customer experience and after the solution is reached and account(s) established, transition customer to a team or partner for their ongoing advised relationship. Educate customers on the technology and channels available to them once an appropriate ongoing solution is presented and confirmed.

* Maintain proper documentation, compliance and risk management standards with each customer interaction. All inbound and outbound calls, after call work, accuracy of information and quality of all customer interactions, regardless of method (telephonic, chat, video and written) will be monitored regularly.

* Perform other job-related duties and projects as needed.

Qualifications

Skills required:

* Bachelor's Degree or equivalent of 8 years' experience required

* 4+ years' experience with 3+ years in the Financial Services Industry. 2+ years of digital advisory experience is preferred.

* Active FINRA Series 65 (and/or 66 and state registrations) Active Life/Health licenses required within 3 months of hire.

* ChFC® or other advanced designation preferred.

Successful candidates will have the following:

* This position may be subject to SEC restrictions on personal political contributions.

* Proven ability to build trust by putting the customer's interests first and doing right by customers at every turn.

* Genuine interest in understanding client life events and translating what those events mean for a customer's goals and plans.

* Demonstrated dedication to treating customers in an ethical, empathetic and proactive way.

* Strength in effectively simplifying complex financial concepts while building rapport and credibility.

* Critical to possess a high degree of personal accountability plus exceptional written and verbal communication skills.

* Strong effectiveness with time management and organizational skills a must.

* Committed to holding yourself to a high degree of integrity, building and sustaining strong trusted partnerships with leadership, peers and colleagues.

* Must be adaptable to change and able to work independently with limited information and direction.

Visa Sponsorship

This position is not eligible for sponsorship for work authorization by Principal. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Location

Our Corporate Headquarters is in Des Moines, IA with offices throughout the country. We are open to various locations. First three-four months must work out of Des Moines, IA.

AAEEO

Principal is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.