Implementation Analyst

Walgreens Deerfield, IL
Job Summary

Assists in development, facilitation, and execution of Client Implementations. The 340b Implementation Analyst will interact with Pharmacy Services, Pharmacy/Store Operations, PBMs, Wholesalers, Sales, Clients, The Office of Pharmacy Affairs and other Walgreen Co Departments to setup and administer the 340b Program, and facilitates the 340b contracted pharmacy relationship for qualified covered entities and their patients; Establishes and maintains 340b implementation client contacts; Collaborates with Sales to provide programs and services customized to client' needs; Serves as liaison with multiple Walgreen business units to track all implementation activity; Analyzes utilization reports and recommends modifications for client programs; Responsible for collaborating with the RFP team on creating and reviewing RFP responses that accurately showcase 340b complete platform capabilities and differentiators; Responsible for Compliance Monitoring during implementation phase with new client. Understands key drivers of client satisfaction in the 340b arena; Ensures timely and accurate communication with other corporate personnel and external stakeholders as it pertains to the 340b Program and with their supervisors.

Job Responsibilities

* Executes assigned duties within implementation project plans and 340B business model. Works with Walgreens team, clients and stores to ensure the process is implemented and goes through integration. May execute entire implementation for smaller projects.

* Analyzes claims data, utilization and prescriber information from clients in order to determine which stores will be impacted by client implementations and how they will be impacted.

* Responsible for 340b application system setup.

* Completes and submits all government forms for HRSA registration.

* Assists in developing complex client relationships and develops standard client relationships

* Works with internal departments to track all outstanding deliverables for the implementation team.

* Responsible for transition of client relationship from the implementation team to the operations team.

* Analyzes rfps and presents any concerns to 340b leadership team.

* Develops understanding of 340b statutes and guidelines to ensure client implementations are in compliance with those set forth by the Government.

* Acts as a liaison between 340b Operations and the sales team.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Basic Qualifications

* Bachelor's degree OR a High school diploma/GED and at least 3 years of experience in gathering information from clients, assessing internal and external clients' needs and preparing solutions based on needs.

* Experience building and maintaining client relationships.

* Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

* Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).

* Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

* Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

* At least 1 year of experience in managing projects.

* Experience in gathering information from clients, hospitals or clinics, assessing internal and external clients' needs and preparing solutions based on needs.

* Basic level skill in MS Office suite.

* Experience with project management tools such as MS Project.

* Experience with MS Visio.

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