Customer Service Representative

KellyMitchell Deerfield, IL

Description

  1. Assist clients with program enrollment. This will include handling both inbound inquiries as initiating outbound communications.
  2. Track client enrollment status/progress in system and perform verification of enrollment documentation.

Specific duties include:

  1. Answer inbound and make outbound calls to clients
  2. Respond to inbound email inquiries
  3. Track client enrollments including following up on any additional information required