Collector Pat Acct Team Lead
Danville PP Specialty Clinics
 Danville, VA

Performs a variety of department duties involving customer service telephone calls, working to resolve problems with patient accounts, counseling of patient’s, negotiation of financial arrangements and establishment of appropriate patient records to collect patient responsible balances.

Minimum Education

High school diploma or equivalent required

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Requires flexibility in scheduling and ability to work all shift patterns including week-ends and holidays to insure appropriateness and continuity of care for the patients of Sovah Health Danville.

Required Skills

Licenses:

Valid driver’s license required

Minimum Work Experience

Three (3) years of experience working in customer service in a medical office required

One (1) year of management experience required

Previous medical billing experience preferred

Previous financial collections and accounts receivables experience preferred

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