Bodily Injury Claims Adjuster

Liberty Mutual Holding Company Inc. Danvers, MA
Advance your career at Liberty Mutual - A Fortune 100 Company!

Manages, investigates and resolves claims assigned and assists in providing service to policyholders.


* Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.

* Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.

* Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports.

* Ensures adequacy of reserves.

* Accountable for security of financial processing of claims, as well as security information contained in claims files.

* Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed.

* Updates files and provides comprehensive reports as required


* Strong written and oral communications skills required.

* Good interpersonal, analytical, investigative, and negotiation skills required.

* Customer service experience preferred.

* Basic knowledge of legal liability, general insurance policy coverage and State Tort Law.

* The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 6-12 months of directly related experience.

* Ability to obtain proper licensing as required.


We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:

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