Sr. Manager of Facilities
Planned Parenthood of Greater Texas, Inc.
 Dallas, TX
Planned Parenthood of Greater Texas offers comprehensive reproductive healthcare services. We are here to educate and care for healthy communities. We believe the needs of our community are greater than they’ve ever been. And that drives us to work harder, aim higher, and expect more from one another. Here, you'll be empowered to make an immediate impact for our organization and clients. 

We offer a competitive compensation and benefits package:
Excellent Medical and Dental Benefit Plans
Retirement plan and employer match
Generous Paid Time Off.   
Plus Additional Benefits.

Position Title: Sr. Director of Facilities
Location: Dallas, TX (North)
Reports To: Chief Operating Officer
Supervises: Facilities Maintenance contractors and subcontractors
Grade:  E-7
Employment Status: Full-time, Exempt

Summary:

  • The Senior Manager of Facilities oversees facility operations and maintenance of all physical structures and facilities-related systems for Planned Parenthood of Greater Texas (PPGT).This position informs and advises the Executive Leadership of any and all conditions affecting compliance in accordance with facilities and safety regulations as well as budget variances. Plans and oversees building work and renovation. Makes customer service a number one priority. Demonstrates a commitment to the organization's mission and ensures facilities are maintained in a manner that reflects well on the organizations brand and reputation. Ensures productivity expectations and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding of and commitment to quality healthcare and excellent customer service.

Essential Job Functions & Expectations

  • Performs and oversees any and all facilities maintenance duties reasonably necessary for the service and convenience of employees, clients, and tenants of the organization.
  • Manages the installation, maintenance, and testing of all facility-related systems and buildings including: HVAC, plumbing, mechanical, electrical, sprinkler, fire alarm, physical structures and public, office, storage areas, etc. May also assist in the installations, maintenance, and testing of security and phone systems.
  • Reviews and prioritizes maintenance programs, work orders, and schedules; identifies and assigns facility improvements and repairs and monitors ongoing mechanical maintenance.
  • Responsible for monitoring budgets on assigned maintenance.
  • Researches and responds promptly to customer and employee complaints and keeps customers abreast of problem resolution.
  • Provides input to short and long range facilities maintenance plans for organization.
  • Ensures all purchases and expenses comply with purchasing requirements and obtains necessary approvals.
  • Reviews facility laws, regulations, and contract requirements.
  • Negotiates, manages, and enforces vendor maintenance contracts and warranties.
  • Ensures vendor contracts are obtained and renewed per organization policy.
  • Ensures that facilities meet government regulations and environmental, health and life safety standards. Takes action as appropriate to comply with orders or requirements affecting organization property by federal, state, county or municipal authority having jurisdiction.
  • Builds and develops relationships with key suppliers, maintenance contractors, health center managers, and tenants.
  • Takes after-hours call to provide management support for facilities.
  • Acts as the agent for tenant maintenance needs.
  • In conjunction with the leadership, responsible for the allocation and management of space within buildings.
  • Responsible for inspecting facilities for the purpose of ensuring continuous quality improvement in maintenance operations including, but not limited to, work order follow-up and preventative maintenance operations.
  • Responsible for facility-related safety of all personnel on job (including contractors), compliance with environment standards, and quality of work.
  • Will assist departments in investigations relating to claims, damage or destruction to organization property.
  • May serves as backup for Security Director.
  • May provide facilities support for set up, take down, and clean up for special events and programming in conjunction with management and staff as required.
  • Assists in property acquisition and manages disposal of facilities-related assets.
  • Utilizes existing assets efficiently
  • Coordinates architectural/engineering planning and design.
  • Responsible for oversight of hired contractors for facility related maintenance including grounds and custodial support, construction or maintenance portion of capital projects.
  • Manages construction and renovation projects on time and within budget
  • Coordinates clinic relocations with a minimum of downtime, disruption, and expense
  • Produces timely and accurate reports to Planned Parenthood Federation of America and regulatory agencies.
  • Serves as a role model for staff in quality of work, competence, standards of behavior, initiative, teamwork, and compliance with affiliate policies.
  • Has restricted access to client private health information and has no reason to view protected health information (PHI).   May have access to data that is not considered PHI, such as aggregate numbers.
  • Ensures achievement of agency goals, vision and mission. 
  • Other related duties as assigned.
  • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Minimum Education/Experience:

  • Bachelor’s degree and 3 years of facility management experience or Associate’s degree and 7 years of facility management experience. Healthcare industry experience desired.

Agency Standards:

  • Must have excellent computer skills with knowledge of Microsoft Word, Excel, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.

Required Knowledge, Skills and Abilities:

  • Must be able to work flexible hours including evenings and weekends.
  • Must be able to travel within and outside organization region as job dictates.
  • Effective leadership capabilities; able to mentor and coach team in area of responsibility and the achievement of organization goals.
  • Ability to think strategically and achieve organization's goals relating to position.
  • Ability to operationalize strategic goals into action plans
  • Ability to provide oversight of compliance and regulatory requirements pertaining to position.
  • Strong organizational skills and ability to multi-task.
  • Ability to manage details and complexity, to handle a variety of tasks simultaneously and to work under pressure.
  • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process.
  • Ability to effectively use organization's computer systems.
  • Skilled in verbal and written communications.
  • Requires an understanding of and commitment to quality healthcare and excellent customer service.
  • Be discrete and safe guard confidential information.
  • Possess integrity and compliance - can be relied upon to act ethically.
  • Demonstrates cultural and linguistic competence.
  • Ability to work effectively as a team member.
  • Ability to lead, manage, direct, and motivate diverse groups of people and possess the skills to delegate and supervise subordinates.
  • Organizational Awareness: Demonstrates a comprehensive awareness of the impact and implications of decisions and actions on other areas (departments or clinics) within the agency.
  • Achievement Orientation: Demonstrates desire to set and meet challenging objectives, to find a better or more efficient way to do things, and to compete against a self-defined standard of excellence.
  • Advocacy: Supports others and actively contributes to Planned Parenthood's success; celebrates others' successes; collaborates across functions and departments to meet internal and external client needs.
  • Attention to Detail: Demonstrates thoroughness in accomplishing a task through concern for all the areas involved, no matter how small.
  • Work Management: Effectively manages time as a resource; establishes realistic priorities; schedules own time and activities effectively; gives balanced focus and attention to appropriate long- and short-term priorities. Develops action plans and budgets; leverages technology; anticipates obstacles; establishes check points and monitors progress.
  • Recovery Skills: Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions.
  • Building Relationships: Shows genuine interest in others' needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
  • Process Improvement: Understands core work processes; identifies process opportunities and issues; seeks information to understand the gap between current and desired performance; works effectively with others to identify and implement improvements; continuously works to improve returns for the client and the organization.
  • Adaptability or Flexibility:  Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation.
  • Integrity: Builds trust and matches actions and words.
  • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines.
  • Exemplify the organization’s values:  We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission.

Other:

  • Diversity creates a healthier environment: equal opportunity employer.  We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law.  We are a drug-free and tobacco-free workplace.

Essential Physical Requirements/Working Conditions

  • Must be able to bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time.  Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to perceive attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally.  Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, noise, exposure to chemicals or exposure to extreme heat or cold. Subject to atmospheric conditions such as one or more of the following conditions that affect the respiratory system of the skin:  fumes, odors, dust, mists, gases, or poor ventilation. The worker is frequently in close quarters, crawl spaces, shafts, small enclosed rooms and function in narrow aisles or passageways. Must be able to lift and/or exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Office and Health Center environment.
Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA)
posterEqual Employment Opportunity (EEO)
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