Milk Lab Technician- Part Time

Children's Medical Center of Dallas Dallas, TX
Description:

POSITION SUMMARY:

This is a part-time position. This job supports the day-to-day functions of storing, preparing and delivering a safe human milk product to hospitalized patients.

JOB SPECIFIC RESPONSIBILITIES:

* Applies basic technical skills and knowledge of operational processes to perform straightforward and routine activities

* Understands how the assigned duties integrate with others in the team

* Depends on direct supervision to accomplish assigned tasks; accountable for developing own self to enhance contribution

* Uses standard operating procedures to guide own work and solve standard problems; escalates unfamiliar or difficult problems to a more experienced colleagues

* Responsible for the accuracy of own work

* Works within clearly defined standard operating procedures or methods and adheres to established quality guidelines

* Recognizes opportunities to provide good customer service and demonstrates courtesy in all interactions; effectively exchanges straightforward information

EXPERIENCE:

* Minimum 1-2 years of job related experience, preferred.

* 1-2 years of previous related experience in a hospital or other healthcare facility, preferred.

EDUCATION:

* High school diploma or equivalent, preferred.

* Two-year Associate's degree or equivalent experience, preferred.

LICENSES AND CERTIFICATIONS:

* Certified Pharmacy Technician, preferred.

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:

* Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.

* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.

* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.

* Develop and use collaborative relationships to facilitate the accomplishment of work goals.

* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.

* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

* Effectively manage one's time and resources to ensure that work is completed efficiently.

* Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.

* Assimilate and apply new job-related information in a timely manner.

* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

PHYSICAL DEMANDS:

Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree.