Lead, Material Handling - Home Delivery

Sears Holdings Corporation Dallas, TX

Job Purpose: To support overall leadership of inbound and outbound functions. Ensure quality and productivity goals/standards are achieved.

Job Responsibilities:

* Ability to identify and solve problems as they arise
* Ability to drive a lift truck
* Lead a high-performance team
* Develop associates
* Regularly communicate and prepare feedback to the Assistant Manager/ Manager on the performance of associates
* Assist with input on support associates' performance reviews (annual and mid-year)
* Maintain department quality and productivity metrics
* Research any irregularities as they arise
* Attend management meetings
* Ability to make fact based decisions in a fast paced environment
* Disposition non-conformances
* Participate in the daily activities of shipping/receiving as needed
* Support inventory management
* Assure efficient operations of all parts functions including bin maintenance and cycle counts * Perform miscellaneous duties as assigned

Specific Essential Functions:

* Ability to read, write and speak English
* Ability to lead others to deliver business results
* Ability to work with minimal supervision
* Ability to work productively and effectively when faced with stressful situations. This includes maintaining effective interactions with others under stressful working conditions
* Ability to effectively communicate with co-workers, supervisors, management, or customers one-on-one or in a small group setting
* Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate that brings out the best in team members. Collaborates and builds relationships with others to get the job done and deliver high performance results
* Ability to treat others with respect and dignity and to continually work in a professional business-like manner
* Ability to generate alternative solutions when faced with a problem, evaluates the consequences of choosing each alternative and selects the most promising alternative
* Ability to apply appropriate use of safety procedures and equipment to protect company and customer assets
* Ability to apply appropriate use of personal protective equipment (i.e. back belt, safety glasses)
* Ability to work in Distribution Center/Warehouse environment (non-air conditioned & limited heat), where applicable
* Ability to work variable and flexible hours including overtime
* Ability to read and utilize reports as needed
* Ability to follow ISO 9001 process guidelines

Experience/Education/Certification Requirements:

* High school diploma or equivalent.
* One year leadership level experience preferred.

Required Job Competencies:

* Strong leadership and mentoring skills
* Work well with others in a team setting to deliver high performance results
* Follow specific process steps to ensure quality workmanship
* Effective time management skills
* Accept responsibility for work assignments and job duties and to be held accountable for their successful completion
* Convey a positive image of the company and all actions and behaviors
* Proficient in computer systems and standard software applications
* Outstanding customer service skills
* Proficient analytical and quantitative skills
* Detail oriented, organizational skills
* Excellent communication skills both verbal and written
* Open to change and the ability to effectively implement change quickly