Director, Contact & Lifecycle Management

AT&T
 Remote
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At AT&T, we are innovating with digital solutions to deliver simple, intuitive, and integrated experiences to our customers across our online, retail, and care channels. The Director of Digital Product Management – Lifecycle Contact Management will be responsible for charting and executing the course for AT&T’s customer contact management capabilities across all channels. You will lead a team of product managers and will be responsible for delivering product strategy, product roadmap, as well as solutions that will enable world-class omni-channel customer experience. You will be responsible for growing a team that excels in both the art of creating delightful customer experiences an ...
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