Customer Service Team Lead - Training Provided
Alliance, Inc
 Dallas, TX

Position Overview: Our Customer Service Team has an immediate opening for a Customer Service Team Lead to cultivate fundamental customer service and management skills through our extensive training program in preparation for a leadership role. Our expansive firm represents a variety of clients from industry leaders to start-up brands. We implement customer-centric marketing campaigns that deliver personalized customer experiences while increasing visibility for numerous brands. This position offers ongoing education, comprehensive training, career growth, and a role in our progressive company growth.

Throughout your training as a Customer Service Team Lead, you will master:

  • Customer Relations Strategies
  • Prospecting new customers
  • Product Placement
  • Advertising and Marketing
  • Sales Techniques
  • Customer Support
  • Team Building
  • Leadership and Management

We provide:

  • Clearly established growth trajectory
  • Accessible management and leadership
  • Daily checkpoints to support your growth
  • Collaborative training and autonomy to practice your skills
  • Competitive pay structure, bonuses, and rewards
  • Long-term career progression
  • Networking opportunities to sharpen skills

Skills and Knowledge:

  • 1 - 3 years of experience in customer service and/or related field
  • 1+ years of experience on a professional, educational, and/or athletic team
  • Exceptional communication skills both verbal and written
  • Friendly, energetic, and outgoing personality
  • People person with excellent relationship building skills
  • Exemplary work ethic with the ability to meet deadlines
  • Proactive in seeking guidance and learning new skills
  • Reliable with a strong moral compass and code of ethics

Salary: $36,500.00 to $54,600.00 /year

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