Customer Service | Full Time
Latitude Events
Remote
Job Summary:
The Quality Customer Service Representative is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients..
Customer Service Responsibilities:
- Work with a Team to complete tasks
- Handle tasks on assigned customer accounts
- Accurate data entry and paperwork regarding customer accounts
- Proofread documents to ensure accuracy
- Responsible for the accuracy of all entries for client services and sales.
- Assist in creating new training exercises
- Maintain positive, professional, public speaking, and analysis skills
- Comfort working with iOs, microsoft, and mobile tablets
- Create an analysis report of team success rates.
- Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems