CPS Special Investigator

Texas Health & Human Services Commission Dallas, TX
OVERVIEW The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the 27 million citizens of Texas. WHY WORK FOR DFPS?DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases. Work involves investigating cases that are of a high profile or high-risk and may require a joint investigation with local law enforcement due to alleged criminal acts. Assists the Department of Family and Protective Services (DFPS) Investigation Supervisors by providing consultation and assistance to the investigation of complex cases. Provide forensic investigation techniques and investigation skills. Accompanies DFPS staff on investigations and provides information on criminal statutes, law enforcement procedures, and legal issues when circumstances warrant. Provides feedback to DFPS staff on effective investigation techniques from a law enforcement perspective, may carry a small caseload within the unit, provides training to and serves as a consultant to DFPS staff. Interacts routinely with DFPS staff, supervisors, clients, law enforcement professionals, medical professionals, legal professionals and others involved in the investigative process. Attends civil and criminal court proceedings as required. To learn more about the agency, please click here.Essential Job Functions:

Conducts specialized investigations of child abuse and neglect, as required by management. Serves as consultant and trainer to CPS investigation staff on forensic interview skills and techniques. Identifies and provides for staff development and training needs in the area of forensic child abuse and neglect investigation to achieve and enhance quality performance of unit staff. Develops and maintains communication and working relationships within and outside the agency, particularly with professionals associated with law enforcement investigations. Provides expert consultation to DFPS staff and the community on complex issues associated with forensic child abuse and neglect investigations. Conducts in-depth interviews to accurately obtain information to determine immediate or long-term risk of abuse or neglect; models advanced interviewing techniques for other workers. Assesses family dynamics and functioning to determine degree and type of agency intervention needed. Prepares and provides sufficient case documentation (including forms and narratives) to provide a complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases. Reviews cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques, in order to ensure staff develop and implement appropriate casework actions and case plans. Attends training and participates in professional development as required by agency and/or supervisor. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy. Knowledge Skills Abilities:

Supervisor will determine appropriate knowledge, skills and abilities. Knowledge of Texas criminal and civil law relating to abuse and neglect of children. Knowledge of forensic interviewing techniques. Knowledge of normal child development and family dynamics, including problem areas of domestic violence, substance abuse, criminal activity. Knowledge of community resources, particularly within the law enforcement community, and their use for addressing child abuse and neglect problems. Skill in forensic interviewing of children and adults. Skill in determining risk of harm to children. Skill in applying crisis intervention techniques. Skill in investigating and resolving difficult child abuse or neglect cases. Skill in verbal and written communication. Ability to establish and maintain effective working relationships with employees, agency staff, law enforcement personnel and community stakeholders. Ability to evaluate investigation records in relation to the department standards for quality. Ability to analyze reports and produce comprehensive documents regarding findings. Ability to train staff in forensic interview techniques. Registration or Licensure Requirements:

Valid Texas Driver's License Currently a Licensed Texas Peace Officer or have been a licensed Peace Officer in the State of Texas in the past two years. Out of state law enforcement agency or United State Military licenses and certifications comparable to a Texas Peace Officer are acceptable.Initial Selection Criteria:

Graduation from an accredited high school or equivalent. TCOLE Intermediate License. Out of state Peace Officer license or Military experience comparable to Texas Peace Officer. Five years as a Peace Officer with two of those years as a Detective assigned to property crimes and or crimes against persons. Experience involving the use of forensic investigation skills is a must. Examples of desired forensic investigation skills are: interviewing suspects, victims and witnesses, crime scene analysis including photographic and written documentation, collecting evidence, experience in obtaining credible and reliable victim, witness and suspect statements and report writing. Training certification in the field of Advanced Child Abuse Investigations, Forensic Interview Techniques, Collection of Forensic Evidence, Advance Domestic Violence Investigations, and Advance Sexual Assault Investigations may be substituted for two years of experience as a Detective. Preferred: Sixty (60) hours college credit from an accredited college or university.Two (2) years' experience as a Detective investigating and working with multidisciplinary teams on the investigation of child abuse and neglect or other crimes against persons. TCLOE Advance or Master Peace Officer License or equivalent from an out of state law enforcement agency or the United States Military.Additional Information:

This position may be filled at any level from a CPS Special Investigator Trainee I to CPS Special Investigator IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay.Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information see the Texas State Auditor's Military Crosswalk here. PHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.Interview Requirements:Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.