Wire Transfer Representative

First Merchants Corporation Daleville, IN
Position Goals:

To process all wire transfers for the bank and its customers by means of all incoming, outgoing, and foreign wire requests.

Direct Management Received:

Assistant Director, Operations

Direct Management Exercised:


Essential Duties and Responsibilities:

1. Process all incoming wires from Fedline.

2. Process all outgoing wires from the banking centers.

3. Validate and review all outgoing wire requests.

4. Take requests from customers through email, fax, and phone calls.

5. Maintain records and statistics regarding wires received and sent.

6. Monitor and check wire transactions in compliance with OFAC.

7. Verify wires processed against wires received.

8. Input DDA and G/L entries to accounts in Horizon.

9. Send notification as needed to internal and external customers.

10. Process foreign wires through our agent correspondent.

11. Balance wire activity periodically throughout the day.

Knowledge, Skills and Abilities:

In addition to the list below, it is understood that all positions with the company require individuals who possess a pleasant and friendly attitude, project sensitivity towards customers and fellow employees, and maintain a neat and clean professional appearance. Core competencies have been identified as relevant to every position within the company and include: Ethics and Integrity, Listening, Business Acumen, Customer Focus, Approachable and Savvy, Action Oriented, Managing Time & Priorities, Work/Life Balance, Composure & Patience, Drive for Results, Self Development & Knowledge, Dealing with Change, Decision Quality, and Informing.



(Verbal Communication and Written Communication)

* Listens, shows interest

* Demonstrates appropriate non-verbal skills and clarifies with questions and paraphrases

* Informs, encourages the exchange, access and sharing of information

* Modifies communication style appropriately

* Is able to write clearly and succinctly to get messages across to the intended receiver for the desired effect

Functional/Technical Skills

* Understands processes and procedures necessary to successfully perform tasks

* Possesses the technical and computer skills required in the position

* Demonstrates the ability to learn rapidly and adapt quickly to new processes and technology

Managing Time & Priorities

* Uses his/her time effectively and efficiently

* Focuses efforts on important priorities

* Accomplishes more tasks and assignments in less time

* Can attend to several priorities at a time

* Eliminates roadblocks and stays focused

* Plans daily tasks so important work is accomplished

* Uses workplace tools, technology or personal methods to keep track of priorities and assignments

* Prioritizes and works on multiple tasks effectively while maintaining high quality work results

Working Relationships

(Boss Relationships and Peer Relationships)

* Works well in cooperation with others for the benefit of the company

* Receives and carries out instruction in a positive manner

* Responds well to constructive critique from manager and peers

* Remains open to learning and coaching

* Viewed as a team player by being cooperative and collaborative

Customer Service

* Responds quickly with accurate information

* Determines root cause of customer issues and works to solve problems meeting customer expectations

LocationDaleville Data CenterWork HoursFT, Mon-Fri, 8a-5pRequirementsPosition Requirements:

Education - High school diploma or equivalent (GED).

Experience - Over one (1) year of wires processing, banking or related business experience.

Other - None

Preferred Requirements:


* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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