Applications Analyst

First Merchants Corporation Daleville, IN
Position Goals:

Ensure assigned applications work reliably for the business and are kept current (release levels) per the vendor requirements; maintain, troubleshoot, and support systems on a daily basis.

Direct Management Received:

Assistant Director, Operations

Direct Management Exercised:

None

Essential Duties and Responsibilities:

1. Ensure the assigned application(s) and system(s) are reliable and work as expected.

2. Administer and monitor application-level security (add and delete users, etc.) including, but not limited to password reset processes and other associated items.

3. Perform system maintenance duties, including ensure the application is kept current with vendor releases, patches and other requirements.

4. Maintain disaster recovery plans and models.

5. Ensure all application changes follow a standard process, while keeping exceptions to a minimum and only with special approval.

6. Ensure the system is operating at the highest efficiency level possible; document and provide recommendations for improvements.

7. Manage the operational vendor relationship.

8. Ensure system backups and restores are occurring as planned and are reliable.

9. Coordinate application user groups with clients as deemed necessary or required.

10. Provide backup assistance for other staff within the department.

11. Assist in project planning and management.

12. Work with management to design and craft new strategies and implement best practices.

13. Coordinate upgrades and plan independently with other departments, while working with change management to determine if all needs are met.

May include the following responsibility:

If assigned to second shift computer room, may supervise second shift personnel.

Knowledge, Skills and Abilities:

In addition to the list below, it is understood that all positions with the company require individuals who possess a pleasant and friendly attitude, project sensitivity towards customers and fellow employees, and maintain a neat and clean professional appearance. Core competencies have been identified as relevant to every position within the company and include: Ethics and Integrity, Listening, Business Acumen, Customer Focus, Approachable and Savvy, Action Oriented, Managing Time & Priorities, Work/Life Balance, Composure & Patience, Drive for Results, Self Development & Knowledge, Dealing with Change, Decision Quality, and Informing.

Competencies

Communication

(Verbal Communication and Written Communication)

* Listens, shows interest

* Demonstrates appropriate non-verbal skills and clarifies with questions and paraphrases

* Informs, encourages the exchange, access and sharing of information

* Modifies communication style appropriately

* Is able to write clearly and succinctly to get messages across to the intended receiver for the desired effect

Functional/Technical Skills

* Understands processes and procedures necessary to successfully perform tasks

* Possesses the technical and computer skills required in the position

* Demonstrates the ability to learn rapidly and adapt quickly to new processes and technology

Managing Time & Priorities

* Uses his/her time effectively and efficiently

* Focuses efforts on important priorities

* Accomplishes more tasks and assignments in less time

* Can attend to several priorities at a time

* Eliminates roadblocks and stays focused

* Plans daily tasks so important work is accomplished

* Uses workplace tools, technology or personal methods to keep track of priorities and assignments

* Prioritizes and works on multiple tasks effectively while maintaining high quality work results

Working Relationships

(Boss Relationships and Peer Relationships)

* Works well in cooperation with others for the benefit of the company

* Receives and carries out instruction in a positive manner

* Responds well to constructive critique from manager and peers

* Remains open to learning and coaching

* Viewed as a team player by being cooperative and collaborative

LocationDaleville Data CenterWork HoursFT, Mon-Fri, 8a-5pRequirementsPosition Requirements:

Education - High school diploma or equivalent (GED).

Experience - Over one (1) years of experience in an application/business/systems analyst role in a financial industry environment.

Other - None

Preferred Requirements:

Bachelor's degree

Foxtrot experience

Exposure to and understanding of bank structure/operations (general flow of business)

Proficient with the Microsoft Office Suite, including Microsoft Visio

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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