General Manager - Rejuvenation

Williams-Sonoma, Inc. Costa Mesa, CA
Requisition Number: RJ-13414

Area of Interest: Retail

Organization: Retail

Brand/Division: Rejuvenation

Position Type: Full-time

JOB DESCRIPTION

PRIMARY FUNCTION: In partnership with the District Manager, promote a sales culture to build productivity. Develop associates for future growth through hiring and developing great people. Provide leadership to achieve or exceed budgeted sales, payroll and controllable expense goals. Effectively manage store operations, maintain appropriate inventory levels and visual merchandising standards. Ensure all internal and external customers receive exemplary customer service and receive a positive store/brand experience. Ensure sales associates build relationships with customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Ensure store meets or exceeds sales and contest goals; Meet payroll goals based on current trends.

* Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals.

* Recruit, interview, and select qualified candidates to build a talent pipeline to achieve business goals.

* Train and motivate all associates through on-going programs in sales, customer service and product knowledge.

* Develop management team to assume increased levels of responsibility.

* Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.

* Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.

* Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed.

* Establish and maintain a safe work environment and ensure ongoing safety training and awareness.

* Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

* Manage store operating procedures, i.e., inventory levels and cash control to minimize store losses.

* Responsible for ensuring the store meets company guidelines in opening and closing.

* Ensure associates comply with all Company policies and procedures.

* Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

* Monitor assets through accurate inventory management procedures.

* Work with District Managers and peers to develop best practices in store management.

REQUIREMENTS AND QUALIFICATIONS

SKILLS/KNOWLEDGE:

* 4 + years management experience in specialty retail and/or multi-unit retail business environment.

* Proven ability to manage staff to exceed sales goals, while meeting payroll goals.

* Proven ability to identify top talent, create teams, and train/develop/retain great people.

* Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities.

* Effective communication, organization and leadership skills.

* Proven ability to motivate and influence others through personal actions and examples.

* Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

* Proven ability to develop strategies and execute successfully.

PHYSICAL REQUIREMENTS:

* Ability to be mobile on the sales floor for extended periods of time.

* Ability to lift and mobilize up to 75 lb., while utilizing appropriate equipment and safety techniques.

* May require occasional overnight travel.

* Employment/promotion to this role will be contingent on successful completion of a background check.

* Full time associates are expected to have open availability to meet the needs of the business.

EDUCATION: College degree preferred or equivalent job experience.

This position description is not inclusive of all duties and responsibilities and can be changed without notice

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada and Australia. Our brands are among the best known and most respected in the industry. We successfully market them through all three major channels - retail stores, catalogs, and the Internet.

Williams-Sonoma Inc. is an Equal Opportunity Employer.

This position is not eligible for visa sponsorship or relocation.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Orange County

Nearest Secondary Market: Los Angeles

Job Segment: General Manager, Merchandising, Manager, Management, Retail

Similar jobs you might like