Field Supervisor 1-051618-167691

State of Tennessee Cookeville, TN
Minimum Qualifications Benefits Supplemental Questions

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES DIVISION, PUTNAM COUNTY

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to three years of professional social services work.

Substitution of Graduate Course Work for Experience: Additional graduate course work credit received from an accredited college or university in any social and/or behavioral science may substitute for the required experience on a month-for-month basis, to a maximum of two years (e.g. 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

OR

Three years of professional social services work with the State of Tennessee.

Other Requirements:

Necessary Special Qualifications: Applicants for this class must:

* Complete a criminal history disclosure form in a manner approved by the appointing authority;

* Agree to release all records involving their criminal history to the appointing authority;

* Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;

* Submit to a review of their status on the Department of Health's vulnerable persons registry;

* Possess a valid driver's license if driving is an essential function of the position.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, is responsible for professional field supervisory work of average difficulty; and performs related work as required.

Distinguishing Features: An employee in this class supervises a small staff providing professional social or vocational rehabilitation counseling services, or determining clients' eligibility for social services monetary benefits. This class differs from Field Supervisor 2 in that an incumbent of the latter supervises a moderate-sized vocational rehabilitation counseling, instructional, training center or residential support staff.

Competencies (KSA's):

Competencies:

* Decision Quality

* Problem Solving

* Delegation

* Directing Others

* Time Management

* Conflict Management

* Written Communications

* Approachability

* Building Effective Teams

* Fairness to Direct Reports

* Motivating Others

Knowledge:

* Basic computer skills including typing

* Knowledge of administration and management

* Knowledge of communication methods and dissemination techniques of program information

* Knowledge of human behavior, performance, learning, and motivation

* Knowledge of principles and processes for providing customer service

Skills:

* Active learning

* Active listening

* Basic mathematical skills

* Communicating and comprehending effectively in writing as appropriate for the needs of the audience

* Complex problem solving skills

* Critical thinking skills

* Persuading others to change their minds or behavior

* Reading comprehension skills

* Talking to others to convey information effectively

* Time management skills

Abilities:

* Deductive reasoning abilities

* Multi-tasking ability

* Oral comprehension and expression abilities

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