Store Lead

Children's Place Concord, NC

OverviewA Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager.Responsibilities

Key Accountabilities:

* Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives

* Assists in developing talent through the training and supervision of associates

* Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand

* Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll

* Supports and participates in all company training and developmental initiatives

* Fosters a positive work environment and provides direct, honest feedback in a timely manner

* Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements

* Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor

* Represents the company in a professional and positive manner


Education and Experience:

* 1 to 3 years previous retail experience

* must be at least 18 years of age

* High School Diploma or Equivalent Required

Business Knowledge and Critical Skills:

* Demonstrated passion for customer service, time management and organizational skills

* Attention to detail and ability to prioritize tasks

* communicates effectively

* Ability to work in team environment

* proficiency in Microsoft suite of applications and ability to adapt to additional internal applications

* Demonstrates adaptability

* Serves as a role model

* Be flexible and open to change in a fast paced environment

* Embraces self development

* Ability to work a flexible schedule to meet the needs of the business

* Ability to