Automotive Service Tech - Concord CA

Sears Holdings Corporation Concord, CA

Jobs in this category are responsible for providing professional, timely, and courteous customer service in the installation, alignment, brake, and mechanical areas of the Automotive Center. Individuals should be working towards or have completed ASE Certification.

Job Duties/Responsibilities:

* Diagnoses and repairs to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.

* Explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers

* Continuously learns new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world.

* Demonstrates a sense of responsive urgency to every customer no matter what service is required

* Uses the Quality Service Evaluation (QSE) form to understand customer service adviser's and customer service manager's instructions

* Maintains an organized neat and safe bay.

Required Skills:

Certified Technician/Mechanic

* Maintains an organized neat and safe bay.

* 1-2 years of automotive mechanical diagnosis, problem-solving and repair experience to succeed in this position.

* A high level of motivation and energy and strong customer service skills are also required.

* Must have a Valid Driver's License.

* Pre-employment drug test and background check will help assure we build teams of people who can best work with others and serve customer needs.

Advanced Technician/ Mechanic

* At least 2-3 years of strong automotive mechanical diagnosis, problem-solving and repair experience

* 5 ASE certifications are preferred for this position.

* You'll also need a high level of motivation, energy and a customer-focused attitude.

* Must have a Valid Driver's License.

* Pre-employment drug test and background check will help assure we build teams of people who can best work with others and serve customer needs.

Master Technician/Mechanic

* 5+ years of automotive mechanical diagnosis, problem- solving and repair experience as you mentor and teach Teammates while discussing problems with customers

* You will also need strong leadership skills and a customer-focused attitude to go along with a high level of motivation and energy.

* 8 ASE certifications are required.

* Must have a Valid Driver's License.

Pre-employment drug test and background check will help assure we build teams of people who can best work with others and serve customer needs.

Education Requirements: HS Graduate or Equivalent

Driver's License Required: Yes

Travel Requirements: Yes

Age Requirement: 18+

Equal Opportunity Employer / Disability / Vet.

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