IT Specialist (SYSADMIN/INFOSEC)

Department of Defense Columbus, OH
* Duties

Help Duties Summary

America's Combat Logistics Support Agency: The Defense Logistics Agency (DLA) is a U.S. Department of Defense (DoD) agency. DLA provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. It also provides logistics support to other DoD Components and certain Federal agencies, foreign governments, international organizations, and others as authorized.

Learn more about this agency

Responsibilities

* Serves as an Information Technology (IT) expert covering a wide range of technologies and applications.

* Serves as the principal advisor and senior staff specialist in the COTS Application, Remote and Tool Support (CARTS) Branch, Enterprise IT Architecture Division, Technical Foundation Services (TFS), and Enterprise IT Services (EIS).

* Provides enterprise level support in IT and telecommunications,system development and institutionalization of policy and methods, functional and operational design, implementation, project management and integration to legacy/standard mission systems

* Serves as senior specialist for systems administration support within the COTS Application, Remote and Tool Support Branch, Enterprise IT Architecture Division, Technical Foundation Services, Enterprise IT Services (server hardware/software support)

* Review performance metrics of Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability.

* Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include: all virtual server infrastructure needed to support Citrix project, Citrix XenApp, XenDesktop, NetScaler, and provisioning software/appliances

* Perform installation, configuration, maintenance and support of servers in a Citrix XenApp and XenDesktop environment.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

No

Promotion Potential

13

* Job family (Series)

2210 Information Technology Management

* Requirements

Help Requirements Conditions of Employment

* Must be a U.S. citizen

* Tour of Duty: Set Schedule

* Security Requirements: Critical Sensitive with Secret Access

* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.

* Drug Testing Designated Position: Yes

* Fair Labor Standards Act (FLSA): Exempt

* Bargaining Unit Position: Yes

* Financial Disclosure: Not Required

* Telework Eligibility: This position is telework eligible

* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

* Recruitment Incentives: Not Authorized

* This position requires an Information Assurance (IA) IAT Level II certification within six months of entering the position.

Qualifications

To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include:

A. Specialized Experience: One year of specialized experience that equipped you with the particular knowledge, skills and abilities (KSAs) or competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

Provides technical guidance, assistance, and advice to other personnel to facilitate and enhance the translation of customer/user expectations into automated requirements.

Review performance metrics of Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evalute alternative, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

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