Drive Thru Operator

Steak N Shake Co Columbus, OH
General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

* Good vision, general and close

* Good hearing

* Manual Dexterity

* Standing, bending, stretching and walking throughout shift

* Push and pull heavy objects

* Lift and carry 30 pounds

* Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

* Able to use computer register

* Basic reading, writing and math skills

* Retain verbal requests

* Good verbal skills

* Able to work shift work

* Retain menu item information

* Able to market the menu

* Able to handle guest complaints

* Works well with others

* Able to count change

* Maintain composure while under stress

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