Pre-Registration Spec

LifePoint Health Columbus, GA
Job Description St Francis Hospital

Provides a centralized source for scheduling certain diagnostic and/or therapeutic procedures for all patients. Collects and enters complete and accurate demographic and insurance information prior to the patients' arrival. Verifies insurance coverage and obtains authorizations and pre-certifications from insurance companies. Works effectively with Physicians and their office staff to collect the required demographic and insurance information, along with the completed physician order to schedule the requested procedure. Contacts the patient before the scheduled appointment, to remind the patient, set the expectation of payment, and answer any questions the patient may have.

Job Requirements

Minimum Education:

High school diploma or equivalent required

Required Skills:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.


Customer Service Certification desirable

Patient Access Certification desirable

Minimum Work Experience

Minimum one (1) year in customer service focused environment. Computer, data entry experience. Familiar with Third Party Payers Utilization Management Requirements for Outpatient Procedures. Must possess an understanding of Medical Terminology and diagnostic procedures. Previous scheduling or medical diagnostic department experience.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran