Application Administrator

Benedict College Columbia, SC
DIVISION: Business & Finance

DEPARTMENT: Office of Information Technology

WORK SCHEDULE: 8:30am - 5:00pm

SALARY: Commensurate with experience and credentials

REPORT TO: Chief Information Officer

POSITION SUMMARY:

The Application Administrator has the responsibility for initiating and coordinating activities and functions required to support the ERP applications(s) of Benedict College. This includes coordinating requests from other departments for support, training, and other project-based efforts needed to maintain the application(s). Also, ensure that the office is functioning in a professional and efficient manner, ensuing that work is performed in a timely manner, and exercising good judgement and discretion on a regular basis.

ESSENTIAL FUNCTIONS:

* This individual will be responsible for configuring and supporting ERP applications within a college environment. Will be primary support for the ERP application.

* Support all user applications for student, faculty and staff. Create new users and configure ERP application to meet the specific requirements of the end user.

* Create, modify and run scripts, reports, procedures and triggers within SQL to maintain all applications running various Windows servers campus wide.

* Create/Modify/Enhance application reports to lean up backlog of reporting requests utilizing SQL.

* Maintain calendar of deadlines and ensure that all requests for information and reports are submitted in a timely manner.

* Organize and maintain departmental information such as: policies, procedures, and forms submitted by external customers as it pertains to the ERP application.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

* Experience with ERP software (Jenzabar and POISE).

* Experience with Microsoft SQL Server and T-SQL

* Be willing to be trained on all application management as needed.

* Ability to effectively and efficiently handle multiple, simultaneous tasks and projects.

* Knowledge of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint and basic aspects technology (networking, telecommunications, Internet, etc.).

* Ability to organize resources and establish priorities.

* Good communication skills.

* Possess a strong commitment to customer services.

* Maintain confidential and sensitive information.

EDUCATION:

Bachelor's degree in computer science, information systems or related field is highly desirable. Experience: Minimum of three or more years of experience in computing and information systems.

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