Clinic Triage Registered Nurse (RN)

Nucleus Healthcare
 Columbia, MO

Nucleus Healthcare is seeking a Clinic Triage Registered Nurse (RN) to join a prestigious academic health system in Columbia, MO.

Not only is the health system ranked as one of Becker’s Hospital Review’s 150 Top Places to Work in Healthcare for three consecutive years, but it also values the importance of work-life balance and professional growth for its employees. Take the next step in your career and thrive in an environment where you are respected, challenged, and offered endless opportunities to define your career path!

Benefits that matter.

  • Paid-for tuition from the local top-rated university.
  • Up to 75% for you and 50% for spouses and children
  • Retirement options including 100% match up to 8%
  • 100% paid leave for parents and caregivers for up to four weeks – effective January 2024
  • Comprehensive health and wellness benefits, including mental wellness support.
  • 4 Personal Days, 12 Sick Days, 17 PTO days for 0-5 years, and 22 PTO days for 5+ years

Job Description

The Telephone Triage registered nurse (RN) completes an initial patient assessment over the phone using the nursing process and approved protocols in order to assist the caller in determining the appropriate level of care and/or self-care advice. In addition, the Telephone Triage RN provides health education and home care instructions. Calls are documented in the electronic medical record. Some Telephone Triage RNs may work remotely and others may work in clinic and have additional patient care responsibilities.

Monitors and responds to patient triage both in person and/or on the nurse phone line.

Assesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate.

Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.

Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions, and follow-up plans to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.

Maintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.

Provide quality care to patients and work with multi-disciplinary teams to ensure the highest patient experience.

May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse-only visits, in-person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical/diagnostic tests and procedures, collecting specimens/point of care testing and complex dressing changes/wound care

Required Qualifications

Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When the primary state of residency changes, compact state RNs must apply under the new state of residency within thirty (30) days. Three (3) years of RN experience.

One (1) year of experience working with patients in ambulatory care. Additional license/certification requirements as determined by the hiring department.

About Nucleus

Nucleus Healthcare is a staffing and recruitment agency partnering with top-tier facilities and organizations to deliver quality candidates seeking meaningful employment. We have permanent placement and long-contract jobs nationwide in nursing, allied health, healthcare operations and hospitality, and life sciences. Our vision of redefining how healthcare does business fuels our mission to empower the people who power healthcare. Connect with a Nucleus recruiter today!

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