Equal Employment Specialist (EEO Complaints)

US Government Other Agencies and Independent Organizations College Park, MD
* Duties

Help Duties Summary

In this position you will serve as an Equal Employment Specialist in the Complaints Management Program in the Office of Equal Employment Opportunity Programs (NEEO).

Who May Apply: Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities such as the Veterans Employment Opportunity Act (VEOA), Disabilities Program, etc.

Learn more about this agency


* EEO Program Management: Serves as a technical representative for the EEO office on issues relating to discrimination complaints and harassment allegations. Prepares all required correspondence to the processing of a discrimination complaint. Reviews counseling reports and reports of investigation for accuracy and sufficiency. Conducts fact-finding inquiries into allegations of harassment. Ensures decisions are clear, concise and in compliance with EEO laws and regulations. Prepares training on EEO principles and processes. Ensures EEO program goals and objectives are met pursuant to EEO laws, regulations, policies, and directives.

* EEO Staff Advisory Services: Provides managers and employees with information and interpretations of NARA's EEO policies, procedures, and guidelines when there is potential for controversy or the issues addressed involve more than one area of EEO policy.

* EEO Policy Development, Review, and Analysis: Reviews, analyzes, and develops new procedures, policies, and guidelines for use within a major agency segment, such as the EEO office. For instance, prepares and updates EEO policy statements, NARA Directive 395 - EEO Complaints Program, and other EEO materials for the distribution and understanding of the workforce. Prepares case analysis in response to discrimination complaints.

* EEO Program Evaluation and Reporting: Reviews and evaluates programs to assess if they meet basic program goals and objectives of the EEO program. Analyzes agency policies and programs, which are not typically susceptible of the case review approach.

Travel Required

Not required

Supervisory status


Promotion Potential


* Job family (Series)

0260 Equal Employment Opportunity

* Requirements

Help Requirements Conditions of Employment

* Must be a U.S. Citizen or National.

* Males born after 12/31/59 must be registered for Selective Service.

* Background and/or Security Investigation required.


GS-12 - Candidates must have had one (1) year of specialized experience equivalent to at least the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position as described above, and that is typically in or related to the position to be filled.

Examples of specialized experience for this grade level include: assisting in the planning, developing, implementing, and monitoring an agency's Equal Employment Opportunity (EEO) Complaints Program including counseling, conducting fact-finding inquiries and investigations, analyzing issues and recommending solutions, and preparing and presenting reports to management.

Applicants selected for interview may be requested to provide a writing sample.

Please refer to the Office of Personnel Management's, Operating Manual: Qualifications Standards for General Schedule Positions for further information http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp.

Merit promotion applicants must meet time in grade requirements as defined in 5 CFR 300, Subpart F. One year at the GS-11 level is required to meet the time-in-grade requirement for the GS-12 level.

You must meet all of the qualifications and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

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