Student Financial Services Operations Specialist

Saint Michael's College Colchester, VT
About Saint Michael's College:

Saint Michael's College delivers a compelling, world-class education in a beautiful Vermont setting. Our connected community allows students to form close relationships with each other and accomplished faculty and staff members, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. As a fully residential college located minutes from Burlington, one of the country's top-rated college towns, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service and wilderness experiences. Saint Michael's is among the elite ranks of only 283 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus, making clear why Newsweek magazine labeled the college a "hidden treasure" that "deserves more national recognition." The College is included in the Princeton Review's Best 379 Colleges, earning a spot on the Green College Honor Roll for demonstrating a strong commitment to sustainability. Surrounded by the beautiful Green Mountains and Lake Champlain, and only 3.5 hours from Boston and 1.5 hours from Montreal, the area offers abundant recreational and cultural opportunities. To learn more visit

Job Description:

Saint Michael's College Office of Student Financial Services is looking for a motivated and self-directed individual to join our team as Operations Specialist. The Operations Specialist is a key member of the Student Financial Services team responsible for a wide range of financial aid and accounts receivable processes and operations including daily ISIR imports, Direct Loan and Pell Grant processing, reject resolution and reconciliation, state grant certification and processing, batch tuition and fee billing, payment file and account refund processing, and 1098-T generation. The Operations Specialist will assist in managing office workflow by generating and monitoring a variety of reports including file review/verification and billing exception reports. This position will provide operational support to financial aid award processing including posting aid awards, reviewing packaging lists, and to office communication efforts. The Operations Specialist will assist with development and maintenance of office procedures and will identify opportunities to leverage technology to streamline processes. Student Financial Services plays an integral role in the recruitment and retention efforts of the College and the Operations Specialist will collaborate with Colleagues from various campus offices in support of these efforts.

Benefits include health, dental, vision, life, disability, 401(k), generous paid time off, employee and dependent tuition benefits, and discounted gym membership.

For full job description please click here.


* Bachelor's degree required.

* Experience working in financial aid or student accounts receivable preferred.

* Proven ability to set work priorities, manage multiple projects and meet deadlines independently in a fast-paced environment.

* Demonstrated technical aptitude, including proficiency with Microsoft Excel®.

* Demonstrated analytical and quantitative skills, including knowledge of report writing and use of Excel.

An offer of employment will be contingent upon the successful completion of a background check.

Additional Information:

Saint Michael's College, inspired by our Edmundite Catholic mission, is committed to diversity and inclusion across our campus community. We are committed to attracting and supporting faculty and staff that fully represent the racial, ethnic, religious, and cultural diversity of the nation, and we actively seek applications from underrepresented groups. Applicants are invited to include in their cover letter and other documents information about how they may contribute to our goal through their research, teaching and/or service.

Application Instructions:

Please be prepared to attach the following documents after clicking on Apply Now button:

* Resume

* Cover Letter

Review of applications will begin immediately and continue until the position has been filled.

No phone calls, emails or walk-ins please.