Part-Time Beauty Advisor

Job Description

Beauty Advisor

Build and strengthen customer loyalty by finding the right solutions to our Customers Beauty needs

Do you love . . . engaging Customers to create a positive experience?

Are you energized by . . . consulting with Customers to determine their Beauty needs?

Do you enjoy . . . recommending solutions to help Customers look and feel their best?

Builds strong customer relationships through delivering excellent Customer Service

* Demonstrates Beauty products and describes the results and benefits to the customer

* Educates product knowledge in an engaging way in inform choice

* Reinforces customer's selections by reviewing the use and benefits of products chosen

Applies advanced product knowledge to build customer confidence

* Serves as a consultative expert on all product lines

* Shares product knowledge in an engaging way to inform customer choice

* Links multiple products based on desired attributes and results

* Proactively seeks out communication on new products and trends to keep knowledge current

Actively Listens to customers' needs to provide product recommendations

* Engages customers in conversation to determine Beauty needs, style, and preference

* Listens for cues to tailor the interaction and better serve our customer

* Encourages customers to explore products through testing and sampling

* Introduce customers to new products that complement their Beauty regimen

Supports operations through Company best practices

* Maintains department cleanliness and hygiene standards

* Stocks and replenishes inventory to support Company in-stock goals

* Distributes samples and gratis in accordance with Company policy

Key Partners/Stakeholders

* Store Manager

* Area Supervisor

Skills

* Customer Service

* Active Listening

* Advanced Product Knowledge

* Operational Support

Exemption Status

* Non-exempt

Reports to

* Store Manager

Required

* Excellent verbal and written communication skills

* Ability to lift 50 pounds on a occasional to frequent basis

* Ability to spend up to 100% of work time standing or moving about the department within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis.

Preferred

* Prior experience in a retail, sales, or cosmetics environment

* Prior experience interacting with customers in a consultative capacity