Computer and A/V Technician

Haywood Community College Clyde, NC
Description

This position is responsible for providing campus-wide support for personal and lab computer workstations, providing Audio/Visual support for the college, and maintaining the A/V equipment and setup in the college auditorium.

Examples of Duties

Computer Technician:

* Provide installation, repair, and maintenance for personal and lab computer workstations, including hardware and software.

* Provide guidance to the college community in the selection of appropriate computer hardware and software for purchase.

* Provide timely repair and maintenance services for computer hardware and software.

* Assist the Network Administrator as directed by the IT Operations Administrator/Project Manager and Director of Information Technology.

* Appropriate to position as Computer Technician and as assigned by the IT Operations Administrator/Project Manager complete assigned tasks on Information Technology projects according to project plans and timelines.

* Assist in the development and implementation of in-service computer training for college personnel.

* Appropriate to position as Computer Technician and in cooperation with the Information Technology staff and the Director of Information Technology collaborate in the creation, revision, and implementation of the College Technology Plan

* prioritization of projects

* preparation of fiscal and administrative reports, and completion of audit report documentation for Information Technology.

* Provide technical support to the administrator of the administrative computing system as directed by the IT Operations Administrator/Project Manager and Director of Information Technology.

A/V Technician:

* Provide light, sound, and technology setup in the auditoriums and other on-campus facilities for internal and external events as directed by the Coordinator of Campus Development Services & Events and Director of Information Technology in compliance college policies and procedures.

* Serve as the light and sound technician during college and college-sponsored events located in the auditoriums, other on-campus facilities, and off-campus locations as directed by the Coordinator of Campus Development Services & Events and Director of Information Technology.

* Provide A/V technical setup in various locations for campus events.

* Provide guidance in the selection for purchase of appropriate A/V equipment and supplies for the campus auditoriums.

* Maintain the light and sound equipment in the college auditoriums.

* Provide installation, repair, and maintenance for classroom and meeting room A/V systems, including hardware and software.

* Provide guidance to the college community in the selection of appropriate A/V systems and hardware for purchase.

* Provide timely repair and maintenance services for A/V systems and hardware.

* Exercise a professional customer service orientation in performing job duties.

* Foster collaboration among departments by ensuring that the information and instructional systems are supporting the teaching, learning, and administrative functions of the college.

* Perform other duties as assigned and other related duties incidental to the work described herein.

* Interact with students, the public, the community, and co-workers in a cooperative, courteous, and professional

* Serve on appropriate committees and teams as assigned, assist with re-accreditation process.

* Comply with the college's policies and procedures as outlined in the Faculty and Staff Policies and Procedures Handbook.

Qualifications

Minimum:

Associates Degree in computer related field or equivalent experience required. Technical training or experience with sound and lighting equipment.

Preferred:

Meet minimum qualifications and have technical training in computer hardware and software. Good problem solving skills. Ability to perform several tasks at once and prioritize workload. Understanding of Windows, and Linux/UNIX environments. Excellent interpersonal and communication skills. Personal orientation toward customer service.